C'yan Cain
Los Angeles,CALIFORNIA
Summary
Committed professional provides excellent customer service and patient services works to the highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving. Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with medication administering and CPR/ First Aid certification. CStrong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cocktail Server
Intuit Dome
Inglewood
07.2024 - Current
- Greeted guests and provided menus.
- Communicated with customers to take drink orders accurately.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared and served alcoholic beverages in accordance with company standards.
- Checked identification of customers to verify age requirements for purchase of alcohol.
- Monitored guest consumption of alcohol and intervened as needed according to established guidelines.
- Ensured all glassware was clean prior to use by washing glasses by hand or using a dishwasher machine.
- Processed cash payments from customers using a point-of-sale system.
- Provided excellent customer service at all times.
- Answered questions regarding drinks specials and menus items.
- Received payment by cash or credit card and return change when necessary.
- Cleared tables quickly after guests departed.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Stocked ice, napkins, straws, condiments, on the bar top.
- Performed opening, closing duties such as setting up, breaking down the bar area.
- Cleaned bar area including wiping surfaces, disposing trash.
- Provided exceptional service to high volume of daily customers.
Caregiver
World Of Hope
Hawthorne, CA
11.2023 - Current
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
Cashier/Food Server
Grilled Fraiche
Los Angeles, CA
11.2023 - 05.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Supervisor/Shift Leader
Nappily Naturals
Los Angeles, CA
05.2021 - 07.2023
- Directed and supervised team of 12 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Trained, mentored, coached, evaluated, and terminated staff as necessary.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Events Coordinator
Nappily Naturals
Los Angeles, CA
02.2021 - 07.2023
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Hired, trained and supervised volunteers and support staff required for events.
- Performed event coordination for larger parties and gatherings.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Evaluated and selected service providers and vendors according to customer requirements.
Sale Associate
Nappily Natural
Los Angeles
10.2019 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
Private Nanny
The Kaplan Family
Los Angeles, CA
01.2019 - 09.2019
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
- Provided supervision and guidance to ensure safety of children in all situations.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Assisted with homework, tutoring and school projects as needed.
- Prepared meals according to dietary needs of the family's children.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Instructed proper hygiene habits such as brushing teeth or washing hands before meals.
- Monitored behavior of the children to enforce appropriate conduct standards set by parents.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Developed an understanding of each child's individual strengths and weaknesses.
- Provided positive reinforcement through rewards systems for good behavior.
Education
No Degree - Medical And Health Sciences
Houston Community College
Houston, TXSkills
- Events Requirements Gathering
- Donor Relations
- Cost Estimating
- Sales Expertise
- Menu Planning
- Staff Management
- Budget Management
- Events Planning Trends
- Managing Events Start to Finish
- Event Planning
- Special Events Planning
- Venue Selection
- Vendor Sourcing
- Activity Planning
- Schedule Management
- Activities Planning
- Behavior Modeling
- Holistic Health Knowledge
- First Aid and CPR
- Meal and Snack Preparation
- Social Skill Development
- Academic Support
- Social Integration
- Educational Support
- Housekeeping
- Infant Care
- Creative Thinking
- Discipline Programs
- Homework Support and Assistance
- Rule Setting
- Infant, Toddler, and Preschool Curricula
- Dependable and Responsible
- School Transportation
- Self-Confidence Development
- Age-Appropriate Recreational Activities
- First Aid
- Emotionally Supportive
- Food safety knowledge
- Safe Food Handling
- POS system expertise
- Stress Tolerance
- POS System Operation
- Check payment processing
- Problem-solving capabilities
- Cash Handling
- ABC regulations
- Sales strategy
- Documentation
- Patient Companionship
- Meal Preparation
- Patient Care
- Medication Administration
- COVID-19 Safety Policies
- Inventory Control
- Schedule development
- Financial Management
- Staff Discipline
- Waste Reduction
- Special events planning
- Social Media Promotion
- Meeting planning
- Expense Tracking
- Event calendar management
- Project Management
- Volunteer Management
Certification
- CPR, First Aid, and AED
- Food Handler
- Alcohol and Beverage handler
Introduction
- My name is C'yan Cain. I am a hard working, creative, detail oriented worker. I believe I am very trustworthy and honest person with a deeper outlook on life and aspire to grow and excel in every opportunity I receive. I would love to be a value to you and be a part of your business.
Timeline
Cocktail Server
Intuit Dome
07.2024 - Current
Caregiver
World Of Hope
11.2023 - Current
Cashier/Food Server
Grilled Fraiche
11.2023 - 05.2024
Supervisor/Shift Leader
Nappily Naturals
05.2021 - 07.2023
Events Coordinator
Nappily Naturals
02.2021 - 07.2023
Sale Associate
Nappily Natural
10.2019 - 07.2023
Private Nanny
The Kaplan Family
01.2019 - 09.2019
- CPR, First Aid, and AED
- Food Handler
- Alcohol and Beverage handler
No Degree - Medical And Health Sciences
Houston Community College
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