Cyan Fearon

Made and served brand-specific café beverages with focus on speed, quality and consistency. Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

• Operated espresso machines and commercial coffee brewers to create beverages.
• Controlled line and crowd with quick, efficient service.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Cleaned counters, machines, utensils, and seating areas daily.
• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
• Used POS system to accurately enter orders and process payments.

Working as a waitress with taking/calling orders and food running. Also maintaining a 24/hr operation with cleaning and organizing the space to the best of my ability.

• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and product stock.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.

• Started with making beverages as a Barista as well as cashiering and quickly worked my way to becoming team lead. Supervising and helping my team whenever and however I could. Learned my aptitude with guest services and satisfaction plus my skills for adaptability.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Trained new team members by relaying information on company procedures and safety requirements.
• Worked different stations to provide optimal coverage and meet production goals.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Cultivated positive relationships with associates to deliver timely and efficient results.

Worked in the retail storefront of the Cracker Barrel restaurant assisting guests with product questions, checking out customers, and providing efficient service, store handling, and cleanup.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Greeted customers entering store and responded promptly to customer needs.
• Helped customers complete purchases, locate items, and join reward programs.

Began my time here as a cashier and slowly elevated to becoming a coffee Barista. Served food, drinks, managed customer service and satisfaction as well as managed stock, resources, maintaining a tidy functioning environment.

• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Cleaned counters, machines, utensils, and seating areas daily.
• Controlled line and crowd with quick, efficient service.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Operated espresso machines and commercial coffee brewers to create beverages.

Worked at the front end navigating customers, assisting with checking their items out as well as returning items. As well as maintaining the floor displays.

Helped to organize and facilitate events to promote diversity and inclusivity on campus. Aside from serious conversations brought about with presentations, and meetings we also collaborated with the community outside of the college to arrange community service, education programs, and creating works for outside schools in the area.

Perform daily functions and tasks within the Letterpress facilities which included managing the space, offering help to guests, and maintaining the equipment. Here I became well-versed and certified in printmaking, risograph printing, laser cutting amongst other things.

• Cultivated interpersonal skills by building positive relationships with others.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.

I worked here for a period of time, in an office setting. Assisted the company with arranging files, managing checks, running errands and taking calls.