Cyan McGee
DeKalb,IL
Summary
Hardworking Graduate Nurse seeking a entry level position to build upon my educational foundation and apply a dependable and compassionate approach to patient care. Strong customer service skills and trustworthy team member. I am eager to maximize my interpersonal skills and dedication in a challenging environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Nurse Extern
Northwestern Medicine Delnor Hospital
06.2022 - 08.2022
- Recorded vital signs and intake and output of patients and documented information in EPIC.
- Monitored patient vital signs and reported any changes to nursing staff.
- Assisted with specimen collection and handled appropriately to facilitate laboratory testing.
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
Supervisor
Northern Illinois University
08.2020 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Customer Service Associate
Best Buy
03.2021 - 08.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Science - Nursing
Northern Illinois University
Dekalb, IL12.2023
Skills
Student Nurse
- Senior Capstone Practicum (Fall 2023): Kishwaukee Hospital, Emergency Department, 108 Hours
- Population Health Clinical (Spring 2023): Dekalb Senior living
- Pediatric Clinical (Spring 2023): Swedish American Rockford
- Med Surg Clinical (Fall 2022): Huntley Northwestern
- OB Clinical (Fall 2022): Huntley Northwestern
- Med Surg Clinical (Spring 2021): Kishwaukee Hospital
- Mental Health Clinical (Spring 2021): Rockford
Certification
- CPR/BLS
- CNA Certificate
- Mandated Reporter Certificate
Timeline
Nurse Extern
Northwestern Medicine Delnor Hospital
06.2022 - 08.2022
Customer Service Associate
Best Buy
03.2021 - 08.2022
Supervisor
Northern Illinois University
08.2020 - Current
Bachelor of Science - Nursing
Northern Illinois University
- CPR/BLS
- CNA Certificate
- Mandated Reporter Certificate
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