Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cyan "CJ" DeBra

West Chester,OH

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Quality Gold Inc.
11.2023 - 01.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Food Expeditor

Little Miami Brewing Company
04.2021 - 06.2023
  • Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
  • Streamlined kitchen operations for increased efficiency by coordinating with servers on meal preparation and presentation.
  • Improved order accuracy with thorough review of each dish before serving to customers.
  • Reduced wait times for customers, prioritizing and organizing food orders according to table numbers.

Cashier

Kroger Grocery Store
04.2020 - 04.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

No Degree - Major/Psychology Minor/Spanish

Youngstown State University
Youngstown, OH
2027

High School Diploma -

Cincinnati Country Day School
Indian Hill, OH
06.2023

Skills

  • Guest Needs Assessment
  • Efficient workflow
  • Menu offering knowledge
  • Menu Memorization

Languages

Spanish
Limited Working

Timeline

Customer Service Representative

Quality Gold Inc.
11.2023 - 01.2024

Food Expeditor

Little Miami Brewing Company
04.2021 - 06.2023

Cashier

Kroger Grocery Store
04.2020 - 04.2021

No Degree - Major/Psychology Minor/Spanish

Youngstown State University

High School Diploma -

Cincinnati Country Day School

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Cyan "CJ" DeBra