Cyan "CJ" DeBra
West Chester,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Quality Gold Inc.
11.2023 - 01.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Food Expeditor
Little Miami Brewing Company
04.2021 - 06.2023
- Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
- Streamlined kitchen operations for increased efficiency by coordinating with servers on meal preparation and presentation.
- Improved order accuracy with thorough review of each dish before serving to customers.
- Reduced wait times for customers, prioritizing and organizing food orders according to table numbers.
Cashier
Kroger Grocery Store
04.2020 - 04.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
No Degree - Major/Psychology Minor/Spanish
Youngstown State University
Youngstown, OH2027
High School Diploma -
Cincinnati Country Day School
Indian Hill, OH06.2023
Skills
- Guest Needs Assessment
- Efficient workflow
- Menu offering knowledge
- Menu Memorization
Languages
Spanish
Limited Working
Timeline
Customer Service Representative
Quality Gold Inc.
11.2023 - 01.2024
Food Expeditor
Little Miami Brewing Company
04.2021 - 06.2023
Cashier
Kroger Grocery Store
04.2020 - 04.2021
No Degree - Major/Psychology Minor/Spanish
Youngstown State University
High School Diploma -
Cincinnati Country Day School