Cyanea Klinker
Arlington,TX
Summary
Compassionate professional in social and community service management, known for high productivity and efficiency in task completion. Possess specialized skills in case management, data entry, and resource allocation. Excel in communication, empathy, and leadership, ensuring successful project outcomes and positive community impact.
Overview
4
4
years of professional experience
Work History
Employment Services Tech
The Department of Labor
Anchorage, AK
02.2022 - 03.2024
- Strengthening Alaska's workforce and encouraging economic development by providing quality career support and training services in high-demand, high-growth industries.
- Building and maintaining working relationships with partner agencies to collaborate and negotiate individual employment plans (IEPs);
- Preparing authorizations (purchase orders) for services ranging from training to supportive services
- Helping customers become successful in realizing their career goals through the development of comprehensive assessments, career planning, and follow-up services, ensuring a positive return on investment.
- Served as a communication liaison between CSTS programs, the general public, and partnering agencies by providing outreach via different media channels to disseminate information on policies, procedures, statutes, and regulations.
Administrative Assistant
Ninestar
Anchorage, AK
06.2021 - 01.2022
- Coordinated scheduling of appointments for clients, customers, and internal staff members
- Ensured efficient operation of office equipment, such as printers, copiers, and fax machines
- Effectively managed incoming calls, providing information, or transferring callers to appropriate personnel
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
- Proficiently utilized various spreadsheet software, including Microsoft Excel, to input and organize data with precision
Sales Representative
Bills Distribution
Anchorage, AK
09.2020 - 04.2021
- Monitored inventory levels to ensure adequate stock is available at all times
- Resolved discrepancies between customer orders and vendor invoices
- Kept detailed track of order inventories and verified timing and specifications of additional orders, based on known customer preferences
- Developed relationships with new vendors to increase product selection options available to customers
Entrance Monitor
Providence Alaska Medical Center
Anchorage , Alaska
01.2020 - 08.2020
- Ensured compliance with established guidelines for monitoring systems security protocols.
- Assisted and guided visitors throughout the premises when required
- Addressed problems quickly and reported clear information while working under minimal supervision, displayed poise in high-stress situations
Education
GED -
Ninestar Education
Anchorage, AK01-2017
Skills
- Case Management
- Data Entry and Analysis
- Budget monitoring
- Adaptability and Flexibility
- Teamwork and Collaboration
- Excellent Communication
- Time Management
- Marketing and sales
References
References available upon request.
Timeline
Employment Services Tech
The Department of Labor
02.2022 - 03.2024
Administrative Assistant
Ninestar
06.2021 - 01.2022
Sales Representative
Bills Distribution
09.2020 - 04.2021
Entrance Monitor
Providence Alaska Medical Center
01.2020 - 08.2020
GED -
Ninestar Education
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