Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cyann Davis-Lawrence

Portsmouth

Summary

Dynamic professional with a strong background in client support at Impact Mental Health Services, adept at crisis intervention and effective case management. Skilled in building rapport and coordinating resources, I emphasize a culturally competent, trauma-informed approach to empower individuals and families in achieving their goals.

Overview

8
8
years of professional experience

Work History

CSA

Impact Mental Health Services
Portsmouth, VA
01.2026 - Current
  • Provide direct client support — work one-on-one with individuals and families to help them build daily living, coping, and independent-living skills in community or home settings.
  • Assess needs and plan services — evaluate clients’ strengths, challenges, and goals to help create personalized service plans that connect them with appropriate mental health and community services.
  • Coordinate and link resources — connect clients with community supports such as healthcare, housing, employment services, substance-use treatment, and social services, and facilitate collaboration with other providers.
  • Monitor progress and document care — regularly follow up with clients, adjust plans as needed, document interventions and outcomes, and maintain accurate records in accordance with agency policies.

Babysitter

Ashley De La Rosa
Portsmouth, VA
09.2017 - Current
  • Supervised children's activities, ensuring safety and engagement in recreational and educational tasks.
  • Prepared nutritious meals and snacks, catering to dietary restrictions and preferences of children.
  • Developed daily schedules to balance playtime, learning activities, and rest periods effectively.
  • Monitored health conditions of children, responding promptly to any medical issues or emergencies that arose.

Education

High School Diploma -

Nansemond-Suffolk Academy
Suffolk, VA
05-2023

Bachelor of Science - Neuroscience

Christopher Newport University
Newport News, VA
05-2026

No Degree -

Tidewater Community College
Norfolk, Virginia, VA

No Degree -

Thomas Nelson Community College
Hampton, VA

Skills

  • Strong client-centered communication skills, building rapport with individuals and families across diverse backgrounds
  • Effective case management and organizational abilities, coordinating services and maintaining accurate, timely documentation
  • Crisis intervention and problem-solving skills, supporting client safety and stability in high-stress situations
  • Culturally competent, trauma-informed approach with a strong emphasis on empathy, ethics, and professional boundaries

Timeline

CSA

Impact Mental Health Services
01.2026 - Current

Babysitter

Ashley De La Rosa
09.2017 - Current

High School Diploma -

Nansemond-Suffolk Academy

Bachelor of Science - Neuroscience

Christopher Newport University

No Degree -

Tidewater Community College

No Degree -

Thomas Nelson Community College