Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cybele Mandell

Bennington,NH

Summary

Reliable, mature employee seeking Administrative Assistant position. Offering friendly, excellent communication, good judgment, entertainment and customer experience, and a passion for the arts.

Overview

12
12
years of professional experience

Work History

Box Office Lead

Colonial Performing Arts Center
11.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.

Wellness Associate/Financial Assistant

Monadnock Food Co-Op
08.2022 - Current
  • Input financial data and produced reports using Quickbooks
  • Conducted research to stay up-to-date on health trends and health-related issues.
  • Complied with legal and ethical standards to meet regulatory requirements.
  • Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
  • Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Dispatcher

Thomas Transportation
10.2016 - 07.2022
  • Scheduled and dispatched drivers to locations in New England and New York.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Answered phone calls and responded to customer emails.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Assisted in resolving customer and driver complaints and grievances.

Writer/Director

Candledragons Studios
01.2021 - 07.2021
  • Selected favorable filming locations and attained required permits to support shoot schedule.
  • Directed work of key team members to create cutting-edge cinematography work.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Wrote full length script.
  • Ran casting/auditions.
  • Assembled and oversaw seven person crew, six lead actors and multiple extras.

Cashier and Food Prep

Taste Of Texas
04.2016 - 10.2016
  • Operated cash register to process sales transactions, handle cash and make change.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Operated and sanitized kitchen and food preparation equipment.
  • Made change and issued receipts or tickets to customers for each transaction.
  • Greeted over 20 customers per day and communicated effectively to obtain accurate orders.
  • Counted till at beginning of shift to confirm correct starting total.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Cashier

The Bennington Country Store
04.2013 - 01.2016
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $300 or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned Deli counter position and provided backup at key times.

Education

Bachelor of Arts - Film And Video Production

Keene State College
Keene, NH
05.2007

Skills

  • Effective Communication
  • Email Software
  • Customer Request Management
  • Reading Comprehension
  • Prioritizing Calls
  • Active Listening
  • Critical Thinking
  • Judgment and Decision Making
  • Data Entry
  • Customer Service
  • Cash Management
  • Cash Register Operations
  • Correspondence Writing

Timeline

Box Office Lead

Colonial Performing Arts Center
11.2023 - Current

Wellness Associate/Financial Assistant

Monadnock Food Co-Op
08.2022 - Current

Writer/Director

Candledragons Studios
01.2021 - 07.2021

Dispatcher

Thomas Transportation
10.2016 - 07.2022

Cashier and Food Prep

Taste Of Texas
04.2016 - 10.2016

Cashier

The Bennington Country Store
04.2013 - 01.2016

Bachelor of Arts - Film And Video Production

Keene State College

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