Cybil Loberg
Liberty Lake,WA
Summary
I'm a hardworking and passionate job seeker with strong organizational skills seeking to maintain a full-time position that offers professional challenges utilizing my interpersonal skills, time management, and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Dental Assistant/Front Desk Receptionist
Dr. Molly Gunsaulis DDS
08.2023 - 11.2023
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Aided in the development of staff training materials, fostering a cohesive team environment focused on continuous improvement.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Customer Service Supervisor
Homes By Jessica LLC
01.2021 - 08.2023
- Coached employees through day-to-day work and complex problems.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Maintained a high level of professionalism, ensuring all staff followed company policies and procedures consistently.
- Resolved client complaints with tact and diplomacy, maintaining a positive image for the hotel brand.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Collaborated with team members to expedite jobs.
- Led regular customer service meetings to review progress identify challenges and provide feedback.
- Monitored and ran front areas so that questions could be promptly addressed.
- Organized meetings for owners and team members.
Store Associate
Ace Hardware
02.2019 - 12.2020
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Maintained tidy and organized store to comply with cleanliness standards.
Education
Real Estate 90 Hour Certificate - Real Estate, Title, And Mortgage
CE Real Estate School
Liberty Lake, WA03.2024
Skills
- Strong Writing and Verbal Skills
- Team Leader/Supervisor
- Office Management
- Personable Communication
- Manage Schedules
- Health and Safety Practices
- Patient Intake Procedures
- Dental Staff Assistance
Hobbies
I enjoy spending time with my family kayaking and fishing as well as biking and generally being outdoors. I create unique artistic art pieces on various mediums.
Timeline
Dental Assistant/Front Desk Receptionist
Dr. Molly Gunsaulis DDS
08.2023 - 11.2023
Customer Service Supervisor
Homes By Jessica LLC
01.2021 - 08.2023
Store Associate
Ace Hardware
02.2019 - 12.2020
Real Estate 90 Hour Certificate - Real Estate, Title, And Mortgage
CE Real Estate School
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