Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Cybillskye Lybbert

Cybillskye Lybbert

Chubbuck

Summary

Proven in enhancing customer satisfaction and streamlining operations, my tenure at McDonald's showcased my ability to excel in fast-paced environments. Mastering multitasking and organization, I significantly reduced food waste and improved team efficiency. My strong customer service skills and attention to detail have consistently elevated the dining experience, making me a valuable asset to any team.

Overview

9
9
years of professional experience

Work History

Crew Member

McDonald's
01.2024 - 11.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Cook

Artic Circle
05.2021 - 09.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.

Sandwich Artist

SUBWAY®Restaurants
10.2020 - 09.2021
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
  • Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.

Crew Team Member

Arbys Resturant
03.2016 - 12.2016
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Operated register to process payments and collect cash payment for order totals.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Greeted customers at drive-thru and took food orders.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.

Education

Never Graduated

Fyler High School
Fyler,idaho

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Attention to detail
  • Cleaning

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].

Languages

English
Full Professional

Interests

  • Offering time and support to shelters for the homeless, women, and animals
  • Gardening
  • Fashion and Style
  • Growing herbs, vegetables, or fruits in home gardens
  • I have a passion for photography and editing photos
  • Camping
  • Team Sports
  • Hiking
  • Baking
  • Volunteer Work
  • Volunteering at local animal shelters and rescue organizations
  • Horseback Riding
  • Gym Workouts
  • Swimming
  • Outdoor Recreation
  • Dancing
  • Rock Climbing
  • Fashion
  • Dance
  • Road Trips

Timeline

Crew Member

McDonald's
01.2024 - 11.2024

Cook

Artic Circle
05.2021 - 09.2021

Sandwich Artist

SUBWAY®Restaurants
10.2020 - 09.2021

Crew Team Member

Arbys Resturant
03.2016 - 12.2016

Never Graduated

Fyler High School

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Cybillskye Lybbert