Cydney Dumas
Orlando
Summary
Dynamic professional with a strong optimistic work ethic and proven ability to enhance patient satisfaction at AdventHealth. Skilled in creative problem-solving and organization, I excelled in training new staff and streamlining communication. My adaptability and commitment to high-quality care fostered a collaborative environment, driving successful outcomes in diverse settings.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
18
18
years of professional experience
Work History
Homemaker
Self-employeed
08.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Registered Nurse, Mother/Baby Registered Nurse
AdventHealth
05.2011 - 01.2015
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Educated family members and caregivers on patient care instructions.
- Improved patient satisfaction by providing compassionate and individualized care to mothers and newborns.
- Served alongside lactation consultants in addressing breastfeeding challenges faced by new mothers, offering guidance on latch techniques and positioning.
Accounting Assistant
AdventHealth
08.2008 - 08.2009
- Supported management by processing invoices and documents with consistent on-time delivery.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
Client Service Executive
Regus Group
05.2007 - 08.2008
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Education
Associate of Science - Nursing
AdventHealth University
Orlando, FL05-2011
Bachelor of Arts - Business
Southeastern Louisiana University
Hammond, LA05-2006
Skills
- Optimistic Work Ethic
- Customer Engagement
- Creative Problem-Solving Techniques
- Organization and time management
Timeline
Homemaker
Self-employeed
08.2014 - Current
Registered Nurse, Mother/Baby Registered Nurse
AdventHealth
05.2011 - 01.2015
Accounting Assistant
AdventHealth
08.2008 - 08.2009
Client Service Executive
Regus Group
05.2007 - 08.2008
Associate of Science - Nursing
AdventHealth University
Bachelor of Arts - Business
Southeastern Louisiana University
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