Cydney Schweinsberg
Tampa,FL
Summary
Dynamic Fine Dining Server bringing a proven history of bartending prowess and excellent performance in serving roles. Skilled in craft cocktail knowledge, fine wine, champagne and bourbon creation honed over 4 years in the restaurant and bar industry. Passionate about professional development and providing memorable fine dining. Adaptable to changing menu items, guest preferences and restaurant standards. Easily steps into any foodservice role with ease. Over 3 years of fine dining service experience. Trained in all upscale dining positions, including steward, food runner, back server and front server . Conversational skills in Language.
Overview
5
5
years of professional experience
Work History
Fine Dining Server
Meat Market
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Suggested wine pairings to go with specific menu items.
Stewardess
Private Client
12.2023 - Current
- Enhanced passenger experience by providing exceptional customer service and attending to individual needs.
- Earned recognition from management for consistently demonstrating outstanding teamwork, professionalism, and commitment to customer satisfaction.
- Handled challenging situations calmly, resolving conflicts between passengers or addressing concerns promptly.
- Managed inventory of onboard supplies, tracking usage patterns to minimize waste and optimize restocking procedures.
- Upheld company reputation by adhering strictly to dress codes, grooming standards, and code of conduct protocols.
- Maintained a clean and organized cabin, creating a welcoming atmosphere for guests.
- Provided personalized care for VIP guests, anticipating needs and going above-and-beyond to exceed expectations.
- Supported colleagues during high-pressure situations, maintaining professionalism under all circumstances.
- Contributed to team success by cross-training in various roles, increasing overall efficiency and adaptability within the crew.
Fine Dining Server
717 South
02.2023 - 12.2023
- Handled guest complaints professionally, resulting in satisfied customers and repeat business.
- Took and submitted orders that accommodated customer preferences and dietary requirements.
- Increased table turnover rate through efficient order taking and timely delivery of dishes.
- Rolled silverware, set up tables and polished glassware and silverware.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Checked guests' identification before serving alcoholic beverages.
Legal File Clerk
Heritage Insurance
08.2022 - 02.2023
- Assisted attorneys with case organization and administrative tasks.
- Supported legal team by conducting research, drafting briefs, gathering information and interpreting legal documents.
- Maintained and updated files and databases for personnel records and financial reports.
- Assembled case materials for Number cases by organizing, summarizing and collecting documents, information and evidence.
- Updated firm's database with new information for client records and financial documents.
Fine Dining Server
The Urban StillHouse
02.2022 - 07.2022
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.
- Managed sections for smooth flow of guests and orders.
Server
Hooters
03.2020 - 07.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
Cocktail Server
Flute And Dram
05.2021 - 02.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
- Applied comprehensive knowledge of wine, champagne and whiskey to increase daily beverage sales.
- Maximized sales of specials and cocktail drinks by thoroughly promoting to customers and maintaining great salesmanship.
Hostess
Sharky's On The Pier
11.2018 - 06.2019
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations by phone and in-person, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
- Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
- Documented reservations and communicated changes to guests.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
Associate Of Arts - Marine Biology
St. Petersburg College
Clearwater, FLHigh School Diploma -
St. Petersburg Highschool
St. Petersburg, FL05.2020
Skills
- High Volume Dining
- Menu Recommendations
- Upselling and Cross Selling
- Transactions and Cash Handling
- Conflict and Complaint Resolution
- High Energy and Stamina
Timeline
Fine Dining Server
Meat Market
12.2023 - Current
Stewardess
Private Client
12.2023 - Current
Fine Dining Server
717 South
02.2023 - 12.2023
Legal File Clerk
Heritage Insurance
08.2022 - 02.2023
Fine Dining Server
The Urban StillHouse
02.2022 - 07.2022
Cocktail Server
Flute And Dram
05.2021 - 02.2022
Server
Hooters
03.2020 - 07.2022
Hostess
Sharky's On The Pier
11.2018 - 06.2019
Associate Of Arts - Marine Biology
St. Petersburg College
High School Diploma -
St. Petersburg Highschool
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