Summary
Overview
Work History
Education
Skills
References
Timeline
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Cydni R. Holmes

Portsmouth,VA

Summary

Versatile and results-oriented professional with a track record of enhancing operational efficiency at Target through expert inventory management and customer service. Excelled in team collaboration and computer skills, significantly improving service delivery. Demonstrated ability in record-keeping and troubleshooting, ensuring high-quality outcomes across varied roles.

Overview

7
7
years of professional experience

Work History

Fulfillment Expert

Target
Virginia Beach, USA
11.2022 - Current
  • Compiled & organized 50+ customer orders using inventory management software
  • Providing personalized assistance to 5-10 customers in-store through active listening, in-depth product knowledge, & effective problem-solving techniques

Secretary

E. Snead Hauling
Goochland, VA
06.2020 - 12.2024
  • Organized and maintained filing systems for important documents.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.

Dietary Aide

Our Lady of Hope
Richmond, VA
05.2018 - 08.2021
  • Oversaw the daily provision of high-quality meals to 50 residents, three times a day
  • Facilitated on-the-job coaching for new hires, gauging efficacy through regular performance evaluations
  • Stocked supplies in dining areas as needed.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.

Intern

The Jones Photography and Media Company
Richmond, USA
08.2018 - 08.2021
  • Collaborated on capturing & enhancing images using Adobe Photoshop & Lightroom to elevate visual content quality
  • Scheduled appointments for over 10 new clients using Acuity scheduling software

Education

Bachelor of Science - Health Service Management

Norfolk State University
Norfolk, VA
12.2024

High School -

Goochland High School
Goochland, VA
01.2019

Skills

  • Record keeping
  • Troubleshooting techniques
  • Team collaboration
  • Computer skills
  • Medical terminology

References

  • Mr. Kellen Jones, Counselor, (804) 803-2000
  • Mr. Russel Roach, Supervisor, Our Lady of Hope Health Center, (804) 360-1960
  • Courtney Jones, Supervisor, The Jones Photography and Media Company, (804) 317-6433
  • Ashley Catbagan, Team Leader, Target, (757) 430-5100

Timeline

Fulfillment Expert

Target
11.2022 - Current

Secretary

E. Snead Hauling
06.2020 - 12.2024

Intern

The Jones Photography and Media Company
08.2018 - 08.2021

Dietary Aide

Our Lady of Hope
05.2018 - 08.2021

Bachelor of Science - Health Service Management

Norfolk State University

High School -

Goochland High School
Cydni R. Holmes