Cyenne Freay-Walters
Norcross,GA
Summary
Construction Management Intern with proven ability to apply academic knowledge to improve project designs and implementation plans. Demonstrates strong attention to detail and reliability in managing project components. Collaborative team player committed to achieving project goals efficiently.
Overview
8
8
years of professional experience
Work History
Server
Laseter's Tavern
Atlanta, GA
01.2023 - Current
- Demonstrated ability to multitask in fast-paced environments while maintaining efficiency and attention to detail.
- Stayed informed about daily specials, new menu items, promotions.
- Led training initiatives for new team members, fostering knowledge sharing and operational consistency.
- Resolved issues promptly, ensuring client satisfaction through effective problem-solving techniques.
Server
Live! At the Battery Sports & Social
Atlanta, GA
03.2021 - 12.2022
- Managed six or more tables simultaneously during peak hours, ensuring efficient service delivery.
- Adapted swiftly to changing priorities to meet customer demands.
- Supported event coordination with management during high-volume days.
- Monitored daily specials, new menu items, and promotions for enhanced customer experience.
Customer Service Representative
Delta Dental Insurance Company
Alpharetta, GA
06.2019 - 03.2021
- Achieved 95% customer satisfaction rating through efficient issue resolution and inquiry management.
- Implemented new CRM system to enhance accuracy of customer records and data.
- Conducted regular follow-up calls post-issue resolution to verify customer satisfaction.
- Maintained professionalism while managing interactions with difficult customers.
Oral Surgery Assistant
South Florida Dental Surgical Specialists
Coral Springs, FL
03.2017 - 04.2019
- Assisted oral surgeons in preparing for and executing dental procedures.
- Provided patient care before, during, and after surgery, including taking vital signs.
- Kept accurate records regarding patients' treatments performed in accordance with HIPAA standards.
- Assisted with suturing wounds closed following surgical operations when necessary.
Education
Bachelor of Science - Construction Management
Kennesaw State University
Kennesaw, GA05-2026
Associate of Arts -
Broward College
Davie, FL01.2018
High School Diploma -
Western High School
Davie, FL01.2013
Skills
- Construction scheduling
- Blueprint reading
- Project coordination
- Microsoft Project
- Bluebeam Revu
- Procore software
- Team leadership
- Communication and conflict resolution
- Time management and organization
Projects
Construction Estimating & Scheduling Project, Used Bluebeam Revu for quantity takeoffs and preliminary cost estimates., Created basic project schedules and resource breakdowns in Microsoft Project. Team-Based Plan Review Exercise, Collaborated with peers to analyze construction drawings and identify code compliance.
References
Available upon request
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Server
Laseter's Tavern
01.2023 - Current
Server
Live! At the Battery Sports & Social
03.2021 - 12.2022
Customer Service Representative
Delta Dental Insurance Company
06.2019 - 03.2021
Oral Surgery Assistant
South Florida Dental Surgical Specialists
03.2017 - 04.2019
Bachelor of Science - Construction Management
Kennesaw State University
Associate of Arts -
Broward College
High School Diploma -
Western High School
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