Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Cyerra K. Caldwell

Cyerra K. Caldwell

San Antonio,TX

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Consistently recognized for excellence in customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dental Assistant

United States Air Force, USAF
08.2022 - Current
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Sterilized rooms and prepped equipment and instruments for 4 procedures daily.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Monitored patient comfort and safety during dental procedures.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.
  • Calmed nervous patients by speaking softly, answering questions, and providing compassionate care.

Patient Care Technician

Davita
10.2021 - 01.2022
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment.
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
  • Safely transported, transferred, and positioned patients on chairs for treatment.
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure.
  • Conducted equipment and safety checks on hemodialysis equipment and supplies.
  • Recorded client data on hemodialysis flow chart.
  • Set-up equipment for dialysis and primed dialyzer in preparation for use.

Certified Nursing Assistant

Select Specialty Hospital
01.2021 - 08.2021
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Documented care actions by completing records and logs in medical software system.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Supported needs of [Number]+ residents under long-term care.

Nursing Assistant

Crossroads Care Center
11.2019 - 10.2020
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Documented care actions by completing records and logs in medical software system.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

Sales Associate

Foot Locker
12.2017 - 06.2019
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Selected, recommended and helped obtain or locate merchandise based on customer desires and needs.
  • Assembled promotional displays to increase brand awareness and attract customers.

Education

Associate of Science - Pre-Nursing/Biology

St Philip's College
San Antonio, TX
08.2025

Associate of Applied Science - Dental Assisting

Air University
Montgomery, AL
08.2025

High School Diploma -

Pius XI Catholic High School
05.2020

Skills

  • Customer service
  • Basic Life Support
  • Collaboration
  • Cross-cultural communication
  • Critical thinking skills
  • Patient Education
  • Patient Relations
  • Direct Patient Care
  • Infection control procedures
  • Sedation supervision
  • Vital sign recording
  • Surgical procedure preparations

Certification

  • CNA - Certified Nursing Assistant
  • BLS - Basic Life Support
  • ALS - Advanced Life Support

Additional Information

Patient Safety Representative

  • Advocated for patient safety initiatives, promoting best practices to enhance overall care quality and minimize risks within the healthcare environment.

Mock Code Blue Coordinator and Grader

  • Organized and facilitated mock Code Blue drills to enhance team preparedness, providing valuable feedback to improve response times and patient outcomes during emergencies.

Crash Cart Monitor

  • Served as an alternate monitor for crash cart inventory and accessibility, ensuring that critical supplies were always available and up to date for emergency situations.

Patient Advocate Point of Contact

  • Acted as a liaison between patients and healthcare providers, addressing concerns and ensuring that patients’ voices were heard in their care processes.
  • Developed patient feedback forms and presented positive patient comments during flight meetings to recognize team efforts, boots morale and confidence, and encourage continuous feedback for improved patient care.

Professional Development Leader

  • Led a professional development session on the Air Force's education opportunities, motivating peers to pursue higher education and providing guidance on available resources.
  • Led a physical therapy briefing for providers and assistants, promoting proper ergonomics and injury prevention. Created and implemented a physical therapy stretch schedule during morning huddles to enhance physical well-being and reduce workplace injuries.

IV Training Instructor

  • Conducted IV training sessions for peers, teaching essential techniques for starting IVs and ensuring proficiency in critical clinical skills.

Endodontic Cart Supervisor

  • Served as alternate supervisor for the endodontic cart, ensuring the efficient operation and readiness of equipment to support dental procedures and provide seamless patient care.


Timeline

Dental Assistant

United States Air Force, USAF
08.2022 - Current

Patient Care Technician

Davita
10.2021 - 01.2022

Certified Nursing Assistant

Select Specialty Hospital
01.2021 - 08.2021

Nursing Assistant

Crossroads Care Center
11.2019 - 10.2020

Sales Associate

Foot Locker
12.2017 - 06.2019

High School Diploma -

Pius XI Catholic High School

Associate of Science - Pre-Nursing/Biology

St Philip's College

Associate of Applied Science - Dental Assisting

Air University
Cyerra K. Caldwell