Cylar Murphy
Springfield,MO
Summary
Fifth-semester student at Ozark Technical Community College pursuing an A.A.S. in Business and Marketing. Possesses a comprehensive education in accounting, retailing, marketing, and management. Demonstrates strength in organizational skills and dependability. Has a proven ability to effectively handle multiple priorities with a positive outlook. Committed to exceeding expectations and embracing creativity to continually enhance the experience for others.
Overview
4
4
years of professional experience
Work History
Retail Sales Outfitter
Fleet Feet
05.2024 - Current
- Adapted quickly to evolving store promotions and marketing campaigns, ensuring accurate communication of relevant information to customers during their shopping experience.
- Participated in team trainings to stay current on product knowledge, sales techniques, and industry trends.
- Contributed to store revenue growth through upselling, cross-selling, and suggesting add-on items for customers'' purchases.
- Greeted customers and helped with product questions, selections, and purchases.
Team Shift Lead
Springfield Park Board
06.2023 - 05.2024
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Trained new employees and delegated daily tasks and responsibilities
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
- Trained and mentored new employees to maximize team performance
- Enforced company policies and regulations with employees
Cashier
Springfield Park Board
06.2021 - 08.2021
- Money handling
- Customer Service
- Trained new cashiers
Education
A.A.S. - Business and Marketing
Ozarks Technical Community College
Springfield, MO07-2025
Highschool -
Logan Rogersville High School
Springfield, MO05.2024
Skills
- Communication skills
- Customer service
- Leadership
- Strategic planning
- Time management
- Active listening
- Goal setting
- Problem Resolution
- Photography
- Photo Editing
- Microsoft word
- Brand promotion
Timeline
Retail Sales Outfitter
Fleet Feet
05.2024 - Current
Team Shift Lead
Springfield Park Board
06.2023 - 05.2024
Cashier
Springfield Park Board
06.2021 - 08.2021
A.A.S. - Business and Marketing
Ozarks Technical Community College
Highschool -
Logan Rogersville High School
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