CyLee Tyson
Brownwood,TX
Summary
Hardworking, determined Individual who aspires to make a difference in the students and athletes lives. Organized and supportive with good multitasking skills. Brings focused and reliable approach with good technical knowledge and willingness to take on any task. Goes above and beyond for each and every student. Dedicated with passion for working with children at multiple grade levels. Highly proficient in leading recreational and educational activities. Accomplished in building long-lasting relationships with students, parents and colleagues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Teacher's Aide
Kidtracks Preschool
Early, TX
03.2024 - Current
- Assisted teachers in preparing materials for instruction and classroom activities.
- Provided support to students by monitoring their progress, answering questions, and helping with assignments.
- Organized classrooms and maintained supplies inventory.
- Supervised student activities during recess, lunchtime, and other breaks.
- Conducted one-on-one tutoring sessions with struggling students.
- Helped maintain a safe learning environment for all students.
- Collaborated with teachers to develop instructional plans that met individual needs of students.
- Monitored student behavior in the classroom, hallways, playground.
- Created visual aids for use in classroom presentations or lessons plans.
- Enforced rules for behavior and procedures to maintain order among class.
- Instructed and monitored students in use and care of school equipment and materials to prevent injuries and damage.
- Maintained up-to-date emergency forms, curriculum plans and individual child development profiles.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Supervised children and participated with children in activities.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
Member Service Representative
Mid-Tex Federal Credit Union
Brownwood, TX
04.2023 - 03.2024
- Greeted customers in a friendly and professional manner.
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Assisted with the opening of new accounts and processed account maintenance requests.
- Answered incoming calls regarding membership benefits and services.
- Handled customer complaints in an efficient and courteous manner.
- Maintained accurate records of member interactions and transactions.
- Adhered to all applicable policies, procedures, regulations, and laws.
- Performed cash handling duties such as deposits and withdrawals for members' accounts.
- Verified identity information on new accounts using established procedures.
- Provided guidance to members on how best to use products or services offered by the organization.
- Monitored compliance with organizational security protocols when interacting with members.
- Responded promptly to emails from members seeking assistance.
- Followed up with customers after their interaction with the organization's services.
- Assisted colleagues with tasks as needed during peak times of activity.
- Participated in team meetings to discuss customer service strategies and goals.
- Attended training sessions regularly to stay abreast of changes in company policies or procedures.
- Provided input into developing new processes for improving customer service standards.
- Answered member questions about products and services.
- Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
- Enhanced member relationships by providing excellent service during each interaction.
General Manager
Wild Duck Marina
Brownwood, TX
07.2022 - 04.2023
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Oversaw product development initiatives from concept through completion stages.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments and direction.
- Tracked monthly sales to generate reports for business development planning.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Teacher
Kidtracks Preschool
Early, TX
10.2019 - 07.2022
- Helped children with puzzles and worksheets.
- Tended to the children.
- Played with the children.
- Potty trained if necessary.
- Cleaned classroom.
- Taught children their ABC's, numbers, colors and shapes.
- Provided individualized instruction to meet the needs of all students.
- Developed and implemented lesson plans based on curriculum objectives.
Cashier
Wild Duck Marina
Brownwood, TX
04.2020 - 10.2020
- Assisted with purchases, locating items.
- Increased sales by suggesting specific purchases to customers.
- Received payments for merchandise and issued receipts.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Monitored sales events, added new merchandise and rang up purchases.
- Answered phones and booked cabins, Rv spaces, and rented boats.
- Organized the book for renting boats, cabins,and Rv spaces.
- Maintained order amongst the employees.
Waitress
Wild Duck Marina
Brownwood, TX
04.2019 - 10.2019
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Increased sales of high margin menu items through effective upselling.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Waitress
Wild Duck Marina
Brownwood, TX
04.2018 - 10.2018
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Increased sales of high margin menu items through effective upselling.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Education
High School Diploma -
Early ISD
Early, TX06.2018
Some College (No Degree) -
Ranger College
Ranger, TXSkills
- Class Monitoring
- Materials Management
- Lunchroom Assistance
- Activity Assistance
- Classroom Organization
- One-to-One Instruction
- Maintaining safe environments
- Setting up activities
- One-on-one and small group instruction
- Early childhood education
- Behavior modeling
- Menu memorization
- High-volume dining
- Table setting arrangements
- Price memorization
- Effective customer upselling
- Food safety understanding
- Menu knowledge
- Safe food handling
- Sales Techniques
- Check payment processing
- Table Bussing
- Relationship management
- Seating assignment preparation
- Service prioritization
- Dining customer service
- White glove service
- Regulatory compliance
- Food inspection
- Security monitoring
- Product recommendations
- Cash drawer balancing
- Cash management
- ID verification
- Credit and cash transactions
- Loss prevention
- Issue resolution
- Staff mentoring
- Customer order recording
- Cash counting machine operations
- Merchandise restocking
- Scanner operations
- Cash register operation
- Coin counting
- Customer greeting
- Payment processing
- Customer assistance
- Student and parent relations
- Small Group Instruction
- Behavior monitoring
- Student Support
- Alternative Learning Methods
- Positive Reinforcement
- Student Engagement
Certification
- Certified Phlebotomist Technician License - 2020
Sports Experience
- Played Club Volleyball throughout high school.
- Varsity Sophomore, Junior, and senior year.
- Played Varsity basketball my senior year, and JV the other three years.
- Took multiple private practices for both sports throughout the year and summer during junior high and high school.
Timeline
Teacher's Aide
Kidtracks Preschool
03.2024 - Current
Member Service Representative
Mid-Tex Federal Credit Union
04.2023 - 03.2024
General Manager
Wild Duck Marina
07.2022 - 04.2023
Cashier
Wild Duck Marina
04.2020 - 10.2020
Teacher
Kidtracks Preschool
10.2019 - 07.2022
Waitress
Wild Duck Marina
04.2019 - 10.2019
Waitress
Wild Duck Marina
04.2018 - 10.2018
High School Diploma -
Early ISD
Some College (No Degree) -
Ranger College
Similar Profiles
Amber GibsonAmber Gibson
Preschool Teacher at Cedars Preschool PreschoolPreschool Teacher at Cedars Preschool Preschool
Tina LinTina Lin
Childcare Assistant Teacher at B'above Preschool (Metrokids Preschool)Childcare Assistant Teacher at B'above Preschool (Metrokids Preschool)
Michele HanleyMichele Hanley
Teacher Assistant, Toddler Class at Abiding Presence Preschool & Building Blocks Developmental PreschoolTeacher Assistant, Toddler Class at Abiding Presence Preschool & Building Blocks Developmental Preschool
Danielle MaresDanielle Mares
Stylist at Sports ClipsStylist at Sports Clips
Rafael MendozaRafael Mendoza
Shipping/recieving at Superior EssexShipping/recieving at Superior Essex