Cylena Chino
Mescalero,NM
Summary
Dynamic Clerical Support Specialist with proven expertise at Health Care Authority in data entry and document management. Recognized for exceptional customer service and effective time management, consistently meeting deadlines. Adept at maintaining accurate records and fostering teamwork, contributing to a streamlined office environment and enhanced operational efficiency.
Overview
3
3
years of professional experience
Work History
Clerical Support Specialist
Health Care Authority
Alamogordo, NM
03.2025 - Current
- Assisted with copying, scanning, and faxing documents as needed.
- Greeted visitors, handled inquiries, and directed them to the correct office or person.
- Performed data entry tasks using various software applications.
- Maintained accurate records of incoming and outgoing mail.
- Entered data into computer systems accurately and efficiently.
Clerical Support Specialist
Health Care Authority
Roswell, NM
07.2024 - 03.2025
- Typed, formatted and edited correspondence and other documents.
- Assisted with copying, scanning, and faxing documents as needed.
- Greeted visitors, handled inquiries, and directed them to the correct office or person.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Entered data into computer systems accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked with cross-functional teams to achieve goals.
Key Holder
Dollar General
Roswell, NM
09.2022 - 10.2023
- Handled customer inquiries and complaints with professionalism and patience.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Trained, managed and motivated employees to promote professional skill development.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Partnered with store leadership team to learn and understand management processes and reports.
- Directed and supervised staff performance.
Education
High School Diploma -
Faith Christian Academy
Carlsbad, NM05-2025
Skills
- Microsoft Office
- Data entry
- Document management
- Customer service
- Time management
- Inventory management
- Verbal and written communication
- Professionalism
- Typing speed
- Excellent communication
References
References available upon request.
Timeline
Clerical Support Specialist
Health Care Authority
03.2025 - Current
Clerical Support Specialist
Health Care Authority
07.2024 - 03.2025
Key Holder
Dollar General
09.2022 - 10.2023
High School Diploma -
Faith Christian Academy
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