Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Volunteer Experience
References
Timeline
Generic

Cylin Ragan

Eagle River,AK

Summary

Disciplined attendant consistently provides superior customer service. Skilled organizer of orderly environments with eye for fine details. Proficiently maintains area cleanliness while offering assistance to patrons.

Overview

4
4
years of professional experience

Work History

Doggy Daycare Attendant

Doggie Dog World
03.2023 - Current
  • Promptly responded to all requests for assistance.
  • Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.

Village Hand

Riverboat Discovery
04.2022 - 09.2022
  • Interacted with guests and participants on the Riverboat Discovery tour
  • Mucked out, cleaned and sanitized animal stalls and barn area.
  • Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
  • Cared for walkways, paths, and driveways leading into and out of barn areas.

High School Intern

Alaska Department of Fish and Game
06.2021 - 08.2021
  • Assisted members of the public in obtaining sport fishing licenses
  • Provided information on sport fishing opportunities in South Central Alaska.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.

Front Desk Receptionist

Trinity Family Counseling
01.2020 - 08.2020
  • Filing and billing paperwork
  • Working within programs such as: TheraNest, Quickbooks, and Tricare
  • Making professional phone calls to businesses.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Education

No Degree -

Alaska Middle College
Anchorage, AK
05.2027

High School Diploma -

Eagle River High School
Eagle River, AK
05.2023

Skills

  • Guest Relations
  • Cleaning procedures
  • Incident Reporting
  • Team player attitude
  • Materials Storage
  • Strong Work Ethic
  • Records Management
  • Verbal and written communication
  • Problem-Solving

Accomplishments

  • Playing in my school's Orchestra for four years
  • Writing a six paragraph persuasive essay on why books should not be banned in 2020
  • Working towards and receiving a 3.8-4.0 GPA throughout my high school years
  • Taking multiple Honors and AP classes throughout 2019-2023
  • Being a nanny for a family in Dillingham with three children all under the age three in 2019
  • Appeared on Alaska Public Media Podcast with AMCS Speaks
  • Graduated high school through AMCS in 2023 with college credits

Hobbies and Interests

  • Crocheting
  • Working with and training dogs
  • Reading
  • Drawing/Sketching
  • Working with mediums such as Charcoal
  • Hiking
  • Baking
  • Reading fiction and non-fiction

Volunteer Experience

  • Passing out food to people who are homeless in Anchorage in 2019
  • Participating in fundraisers for my high school in 2019
  • Volunteering at an animal shelter located in Wasilla in 2018


References

  • Traci Espeland, espeland_traci@asdk12.org
  • Julie Trueblood, 907-313-0891, juliezeitel@icloud.com
  • Rachel Boudreau, 937-244-8644 rachel.boudreau.tfc@gmail.com

Timeline

Doggy Daycare Attendant

Doggie Dog World
03.2023 - Current

Village Hand

Riverboat Discovery
04.2022 - 09.2022

High School Intern

Alaska Department of Fish and Game
06.2021 - 08.2021

Front Desk Receptionist

Trinity Family Counseling
01.2020 - 08.2020

No Degree -

Alaska Middle College

High School Diploma -

Eagle River High School

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Cylin Ragan