Cyline Solis

Service-oriented front desk agent with several years of experience providing unparalleled service to guests. Delivers pleasant and comfortable guest experiences. Well-versed in managing reservations and group events. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills. Motivated professional with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination, and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment. Respectful Front Desk Agent with extensive background in hospitality industry. Committed to creating memorable experiences for guests. Recognized for cordially answering phones, greeting guests and managing check-in and check-out processes. Approachable professional offers strong background in hospitality industry. Swiftly handles assignments and promptly resolves issues. Recognized for consistent attention to quality customer service. Customer-focused Front Desk Attendant known for highly productive and efficient task completion. Possess specialized skills in communication, organization, and problem-solving that ensure seamless operations at the front desk. Excel in using empathy, patience, and active listening to provide exceptional customer service and support in fast-paced environments.

• Leadership, Class president for junior class, organized homecoming and field trips
• Treasury, Student council treasury, maintained budget for fundraiser and managed events