Cyma Torrance
San Antonio,TX
Summary
Detail-oriented, cross-functional project coordinator with 5+ years of experience managing product-like workflows, leading evaluations, developing documentation, coordinating logistics, and improving processes across education, operations, and Air Force logistics. Skilled in gathering user insights, managing timelines, preparing materials for structured evaluations, and collaborating with diverse teams to deliver high-quality outcomes. Strong analytical, organizational, and communication strengths with a growing passion for retail product development and innovation within H-E-B’s Own Brand environment.
Overview
14
14
years of professional experience
8
8
Certifications
Work History
Educator | Project Coordination & Training Develop
Medina Valley ISD
San Antonio, Texas
08.2019 - Current
- Manage development, refinement, and delivery of multi-step instructional products (curricula, assessments, guides), comparable to product and packaging development cycles.
- Create documentation such as training guides, onboarding materials, process workflows, and consumer-facing communications—equivalent to packaging, specification, and product attribute documentation.
- Coordinate logistics for product evaluation activities (sample preparation, setup, facilitation, scoring), mirroring product tasting/sensory evaluation procedures.
- Analyze performance data to evaluate product success, identify attribute gaps, and recommend improvements.
- Collaborate closely with cross-functional stakeholders (administration, families, teachers, specialists) to align project goals, quality expectations, and timelines.
- Track multiple concurrent projects, managing changing priorities and adjusting timelines while ensuring high-quality execution.
- Conduct competitive and trend analyses by gathering insights from peer institutions and educational benchmarks to support improvement strategies.
- Lead improvement cycles: plan → test → evaluate → iterate—equivalent to product lifecycle and R&D sprints.
- Developed interdisciplinary curriculum materials in collaboration with colleagues.
- Designed engaging lesson plans tailored for diverse student populations.
- Implemented classroom management strategies to foster a positive learning environment.
- Integrated technology and multimedia tools into lessons to enhance engagement.
- Mentored new teachers on effective instructional techniques and classroom practices.
- Assessed student progress regularly through formal and informal evaluations.
- Planned activities to facilitate independent and collaborative student work.
- Maintained accurate records of attendance, grades, and assessments.
Attendance Clerk & Receptionist
Medina Valley ISD
San Antonio, Texas
08.2018 - 07.2019
- Managed high-volume operational data for 900+ users, ensuring quality, accuracy, and compliance—aligned with H-E-B’s standards for data-driven product development.
- Created newsletters, updates, and documentation that functioned like packaging or customer-facing informational materials.
- Supported logistics and procurement tasks, coordinating materials, resources, and schedules for multiple stakeholders.
- Provided cross-functional support across departments, navigating complex issues and ensuring smooth operations.
- Recorded daily student attendance with accuracy and efficiency.
- Managed attendance data within district-wide student information systems.
- Communicated effectively with teachers to resolve attendance discrepancies.
- Assisted in generating reports for administrative review and policy compliance.
- Coordinated with school staff to ensure accurate reporting of absences and tardies.
- Trained new staff on attendance tracking processes and software usage.
- Conducted audits of attendance records to uphold compliance with policies.
- Greeted visitors and provided knowledgeable service to meet needs.
Air Transportation Specialist
United States Air Force Reserve
Lackland Air Force Base, TX
08.2011 - 05.2015
- Coordinated multi-agency logistics operations, managing procurement, documentation, evaluation processes, and quality adherence.
- Prepared technical documentation including movement orders, operational briefs, and regulatory-compliant materials—similar to product specifications and packaging compliance.
- Ensured alignment among teams, suppliers, and leadership to meet deadline-sensitive deliverables.
- Managed sensitive data and maintained rigorous quality standards in fast-paced operations.
- Coordinated air transportation logistics for personnel and cargo movements efficiently.
- Managed scheduling and routing of aircraft to ensure operational readiness.
- Oversaw compliance with safety regulations and operational protocols consistently.
- Collaborated with military and civilian agencies on transport missions effectively.
- Trained staff on air transportation procedures to reinforce best practices.
- Developed strategic plans for resource allocation during missions to enhance efficiency.
- Analyzed flight plans to optimize operations and minimize delays.
- Maintained accurate records of cargo loads on assigned flights
Education
Bachelor of Arts - Communications
Texas A&M University-Corpus Christi
Corpus Christi, TX08-2018
Skills
- Product development support
- Cross-functional collaboration
- Data analysis and interpretation
- Effective communication skills
- Documentation and packaging
- Project timeline management
- Process enhancement strategies
- User insights analysis
- Product evaluation preparation
- Specification reporting
- Microsoft Office proficiency
- Logistics coordination
- Quality evaluation setup
- Project planning and execution
- Vendor relations and stakeholder engagement
- Facilitating meetings and setting agendas
- Compliance in data documentation and reporting
- Proficient in Microsoft Office Suite applications
- Expertise in regulatory compliance standards
- Collaboration across departments and functions
- Optimizing workflows and developing processes
- Administrative assistance capabilities
- Managing emails and calendars efficiently
- Coordinating events and projects effectively
- Communication effectiveness in presentations
- Handling confidential information securely gaining stakeholder trust through relationship management
- Trend and preference analysis
- Presentation delivery and communication
- Analytical problem solving
- Supplier relationship management
- Agile methodologies
- Stakeholder communication
- developing conflict resolution techniques
- gaining stakeholder engagement through strategies
- delivering scrum framework practices
Certification
Foundations of Project Management (2025)
Create a Brand Strategy (2024)
Brand Leadership: Building Brand and Culture (2024)
Strategic Content Marketing: Grow Your Reach on Social Media (2024)
Content Creation: Strategy and Tools (2022)
The Non-Technical Skills of Effective Data Scientists (2024)
General Educator Core Content Certification (EC-6)
English as a Second Language Supplemental Certification (EC-6)
Timeline
Educator | Project Coordination & Training Develop
Medina Valley ISD
08.2019 - Current
Attendance Clerk & Receptionist
Medina Valley ISD
08.2018 - 07.2019
Air Transportation Specialist
United States Air Force Reserve
08.2011 - 05.2015
Bachelor of Arts - Communications
Texas A&M University-Corpus Christi