Damin Rush
Biochemist
Brentwood,NY
Summary
- Detail-oriented Information Clerk with extensive experience in coordinating, planning and managing corporate events, travel and venue accommodations. Proven track record of taking initiative, improving processes and adhering to procedures. Friendly
- Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
- Motivated Information Clerk offering valuable contributions in all facets of administrative activities derived from diverse, 16 -year background. Recognized for exemplary time management, organization, prioritization and work ethic.
- Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Information Clerk
LIRR
New York, NY
01.2009 - Current
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Warehouse Worker
LIRR
New York, NY
04.2015 - 03.2016
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as [Number] pounds.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
Denial Clerk
LIRR
New York, NY
03.2014 - 02.2015
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Reviewed order data to verify transactions and shipping dates.
- Received and routed business correspondence to correct departments and staff members.
Mail and Ride Clerk
LIRR
New York, NY
05.2013 - 09.2014
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Operated postage meters, mail sealers and labeling machines.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Distributed mail on foot to residences and businesses, delivering to approximately 100 customers per shift.
Mail Associate
LIRR
New York, NY
08.2010 - 04.2011
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used automated mail processing equipment to sort and collate mail.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Upsold postal services like insurance and tracking.
Lost and Found Clerk
LIRR
New York, NY
01.2009 - 10.2009
- Kept work areas neat, clean and free from debris.
- Picked and packed order items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Giving lost items, data entry, inventory, and customer service.
TIC Clerk Information
LIRR
New York, New York
03.2008 - 09.2008
- Maintained accuracy, completeness and security for medical records and health information.
- Input data into computer programs and filing systems.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
Station Appearance Maintainer
LIRR
New York, NY
03.2006 - 05.2007
- Primary duties included working with a team to maintain appearance of LIRR properties, stations, office building and other appurtenances associated with company property by operating mechanical cleaning equipment, following written and oral instructions that specify priority and frequency of daily duties at each location.
- Completing daily station reports and to provide reports to supervisors as directed.
- Required to drive between LIRR properties to complete daily requirement, and to decipher and to follow road maps and written descriptions to travel between locations.
Education
No Degree - Literary Arts
Queensborough Community College of The City University of New York
Oakland Gardens, NYNo Degree - Child Care Education
Ashworth College
Norcross, GASkills
- Information Retrieval
- Positive Attitude and Energetic
- Computer Proficiency
- Creative Writing
- Office Practice
- Resource Information
- Delivery Coordination
- Call Answering and Routing
- Customer Complaint Resolution
- Knowledge of operating heavy machinery
Certification
- Security Guard Training
- Fire Prevention
- Nursing Aide
- NY International Beauty School
Additional Information
- Very good interacting with people
- Motivated toward career advancement
- Well organized
- Dependable
Timeline
Warehouse Worker
LIRR
04.2015 - 03.2016
Denial Clerk
LIRR
03.2014 - 02.2015
Mail and Ride Clerk
LIRR
05.2013 - 09.2014
Mail Associate
LIRR
08.2010 - 04.2011
Information Clerk
LIRR
01.2009 - Current
Lost and Found Clerk
LIRR
01.2009 - 10.2009
TIC Clerk Information
LIRR
03.2008 - 09.2008
Station Appearance Maintainer
LIRR
03.2006 - 05.2007
No Degree - Literary Arts
Queensborough Community College of The City University of New York
No Degree - Child Care Education
Ashworth College
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