Cynarra Fleegel
Henderson,NV
Summary
Dedicated professional with a solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. An upbeat individual with a friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork, and project needs.
Overview
15
15
years of professional experience
Work History
Administrative Assistant/Front Desk Receptionist
BMS Financial, Insurance & Tax Services
Henderson, NV
08.2021 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Scheduled appointments between clients and customers and internal staff members.
- Basic knowledge of P&C insurance, taxes, and retirement accounts.
Office Manager
Paragon Rehab LLC
Las Vegas, NV
10.2018 - 06.2021
- Supervised staff members, organized schedules, and delegated tasks.
- Maintained a filing system for records, correspondence, and other documents.
- Resolved customer inquiries promptly while maintaining positive relationships with clients.
- Answered phone calls, responded to emails, routed mail, and coordinated courier services.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
Cabin Crew/Flight Attendant
Air Asia Zest
Pasay
09.2010 - 04.2013
- Instructed passengers on safety and emergency procedures and answered flight-related questions.
- Greeted passengers to assist in finding seating assignments and properly stow items in overhead or under-seat storage.
- Responded promptly to customer complaints or requests for service during flights.
- Attended training in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and guidelines.
- Checked safety equipment, food, and beverages, as well as the airplane cabin prior to boarding.
Education
Associate's Degree - Hospitality Management
Cora Doloroso Career Center
Makati05-2009
High school diploma or GED -
Jose Abad Santos High School
Pasay City, PhilippinesSkills
- Document management
- Calendar scheduling
- Microsoft Office
- Interpersonal skills
- Attention to detail
- Invoice processing
- Insurance processing
- Multi-line telephone systems
- Data entry
- Problem solving
- Technical support
- Office administration
- Customer service
Languages
Tagalog
Native/ Bilingual
English
Full Professional
Japanese
Elementary
Timeline
Administrative Assistant/Front Desk Receptionist
BMS Financial, Insurance & Tax Services
08.2021 - Current
Office Manager
Paragon Rehab LLC
10.2018 - 06.2021
Cabin Crew/Flight Attendant
Air Asia Zest
09.2010 - 04.2013
Associate's Degree - Hospitality Management
Cora Doloroso Career Center
High school diploma or GED -
Jose Abad Santos High School
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