Cyndee Berger

Illinois State Board of Education

02.2010 - 02.2025

Evaluated supporting documents for applicants to be licensed in Illinois.
Built strong relationships with Regional Office of Education staff, fostering long-term partnerships.
Mentored new evaluators, providing guidance and support for ISBE processes.
Provided training for school districts and regional offices of education.
Uploaded transcripts and other licensure-related documents into the department's ELIS (Electronic Educator Licensure Information System).
Updated educator accounts per documentation received.
Responded to emails regarding document submission or general licensure questions.
Experience using a computer for data entry, document creation and storage, or communication via email.
Experience in an office setting involving verbal or written interaction with customers.
Ability to work in a fast-paced environment.
Aptitude to learn new procedures quickly.
Strong work ethic.
Strong attention to detail.
Excellent organization skills.
Strong communication skills.
Ability to use a computer.
Bachelor's Degree.
Experience uploading documents.

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