Motivated and organized individual consistently exceeding company needs. Demonstrates a strong work ethic, quick learning ability, and positive attitude. Seeking opportunities to enhance skills while driving company growth.
Overview
13
13
years of professional experience
Work History
Front of House Employee
Tres LA
05.2024 - 10.2024
Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Established welcoming atmosphere by greeting each guest warmly.
Head of Maintenance
McDonald's
09.2023 - 03.2024
As the Head of Maintenance, I was in charge of maintaining the cleanliness of the inside and the outside of the restaurant, the upkeep of all the equipment, and minor repairs when needed
My daily routine consisted of filtering the fryer oil, maintaining outside grounds, and cleaning stock rooms and restrooms
I was also in charge of snow removal, leaf blowing, and unloading the delivery truck two times a week
Administrator
PNW Marketing
05.2023 - 09.2023
As an administrator I organized and managed all office duties
These duties included but were not limited to; recruiting, operations management, payroll, data entry, answering phone calls and emails, and insurance compliance
Lead Steward
Flagship Culinary Services
02.2020 - 05.2023
As a steward I would make deliveries to and from different buildings
I made sure to keep all of the carts, speed racks, and storage areas clean and tidy
When we received our order of food and dry items I helped bring the items in and helped put everything away
When putting away food items I rotated stock using FIFO guidelines
I washed dishes when needed and oversaw the 5 other dishwashers that worked there, taking care of their complaints and concerns and also making sure that all dish areas were maintained and kept clean
Program Coordinator
Crook county kids club
05.2018 - 08.2019
I supervised up to 100 kids with the help of my co-workers
We ensured that they were safe and also having fun
We would change activities every hour to keep the kids entertained and to also make sure that every kid would get a turn for each activity
Housekeeping Supervisor
Brasada Ranch
06.2015 - 03.2018
I was the Housekeeping Supervisor at Brasada Ranch
I managed the day to day operations of the housekeeping department, coordinating, inspecting, and cleaning
I helped create all training guides and chemical training guides
I would ensure that the cleanliness of the 64 cabins that were in our rental program were properly cleaned and inspected
I helped the maintenance team fix items in the cabins when needed while I was inspecting them
I helped motivate and drive my team to their fullest potential
I also worked hand in hand with my Manager to ensure that we were within our budget and made recommendations as needed
Customer Service Representative
Consumer Cellular
01.2015 - 06.2015
In my time frame with Consumer Cellular, I answered all incoming calls in a timely and systematic manner
I addressed any and all issues that our customers had, which included trouble shooting their personal phones
I put my sales skills to the test as I had to sign new incoming customers to our brand and made sure their needs were met
Cashier/Receptionist
Bi-Mart
02.2012 - 12.2014
I started working at Bi-Mart as a cashier where I really enjoyed meeting different customers and made sure that they found everything they were looking for
Within a year of being there I started helping at the Front Desk where I answered phones, greeted everyone, and made sure all cashiers were able to take their breaks and lunches
I helped all customers with any issues they had, and if they needed anything at all, I was always happy to point them in the right direction