Cyndi Cram
Port Charlotte,Florida
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
44
44
years of professional experience
Work History
Lead Bookkeeper
Stop & Shop
Teaneck, NJ
08.1979 - 11.2023
- Reconciled cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accurately completed customer transactions, including money transfers, payments and currency exchanges.
- Resolved customer complaints in a timely manner while maintaining a professional attitude.
- Verified customers' age before selling lottery tickets.
- Informed customers about upcoming promotions and special offers related to lotteries.
- Conducted random audits of scratch off tickets to ensure accuracy of inventory levels.
- Maintained cleanliness inside the store premises including counters, shelves, floors.
- Ensured lottery tickets and supplies were adequately stocked in the store.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Unit Secretary
Englewood Hospital
Engle, NJ
08.2017 - 12.2017
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Provided patient information to facilitate timely admissions and discharges.
Receptionist
Wayne Physical Therapy and Spine Center
Wayne, NJ
Jan2015 - 01.2017
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Responded to inquiries from internal staff members regarding office operations.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Updated and recorded customer or client information to maintain accounts.
Office Manager
Dr Ira Goldberg
Hamburg, NJ
1999 - 2006
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Maintained filing system for records, correspondence and other documents.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Analyzed business performance data and forecasted business results for upper management.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Receptionest
Dr Barry Eisenman
Hamburg , NJ
2006 - 2011
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Updated and recorded customer or client information to maintain accounts.
- Greeted customers, answered general questions and directed to appropriate locations.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
General
Eastern Christian High School
North Haledon, New Jersey06-1977
Skills
- Data Entry
- Invoice Processing
- Teamwork and Collaboration
- Multitasking
- Time Management
- Word Processing
- Adaptability and Flexibility
- Attention to Detail
Timeline
Unit Secretary
Englewood Hospital
08.2017 - 12.2017
Lead Bookkeeper
Stop & Shop
08.1979 - 11.2023
Receptionist
Wayne Physical Therapy and Spine Center
Jan2015 - 01.2017
Office Manager
Dr Ira Goldberg
1999 - 2006
Receptionest
Dr Barry Eisenman
2006 - 2011
General
Eastern Christian High School