Cyndi Hartwell
Auburn,WA
Summary
Goal-driven entrepreneur offering eight years of experience generating business, acquiring customers and meeting demanding sales objectives. Dedicated and personable with extensive experience in lead generation, account retention and relationship management. Well-educated in assessing customer needs, introducing new products and services and processing transactions.
Overview
23
23
years of professional experience
Work History
Allstate Agency Owner-Operator
Self-employed
12.2010 - 10.2015
- Maintained agency licenses and enforced industry compliance for insurance lines including: property, casualty, life, disability, and securities (Series 6 and Series 63)
- Oversaw day-to-day production and growth of agency, turning over more than $1,900,000 per year through consistent supervision and dedicated partnerships.(tripled annual sales in three years)
- Approved staff hiring, termination, and promotions
- Assessed customer needs and developed individualized solutions to reach customer satisfaction.
- Protected client and co-worker confidentiality, maintained data privacy compliance and adhered to HIPAA, state insurance, and federal securities regulation restrictions.
- Designed strategic marketing and advertising campaigns to enhance agency development in market.
- Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
- Supervised all agency activities to promote proper planning, coordination and organization.
- Tracked and evaluated financial performance in order to make proactive adjustments to business plans.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Interacted well with customers to build connections and nurture relationships.
- Attended seminars, conferences and organizational activities to maintain management expertise.
Realtor
Self-employed
01.2007 - 08.2015
- Developed new business and managed new and existing clients.
- Maintained connections with clients to encourage repeat business and referrals.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Wrote contracts to outline sales and purchases of properties.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Registered Respiratory Therapist Supervisor
Vencor Hospital
05.1992 - 12.2000
- Trained staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to annual OSHA inspections.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Managed and operated mechanical ventilators to deliver airway management.
- Collaborated with physicians and other healthcare professionals to develop and implement patient treatment plans.
- Administered oxygen therapy, aerosol therapy and inhalation therapy, and other modalities to improve patients' breathing and lung function.
- Educated patients and families on proper use of respiratory equipment and techniques for managing respiratory disorders to improve patient outcomes.
- Aided physicians with various procedures such as bronchoscopies, ventilator management, and intubations.
Education
Associate of Arts - Liberal Arts And General Studies
Saddleback College
Mission Viejo, CA05.2017
Associate of Science - Applied Science
San Jacinto College District
Pasadena, TX05.1992
Skills
- Sales
- Operations
- Management
- Business Development
Timeline
Allstate Agency Owner-Operator
Self-employed
12.2010 - 10.2015
Realtor
Self-employed
01.2007 - 08.2015
Registered Respiratory Therapist Supervisor
Vencor Hospital
05.1992 - 12.2000
Associate of Arts - Liberal Arts And General Studies
Saddleback College
Associate of Science - Applied Science
San Jacinto College District
Similar Profiles
Sonalika SinghSonalika Singh
Spiritual Consultant at Self-EmployedSpiritual Consultant at Self-Employed
Aamuktha MadabhushiAamuktha Madabhushi
Singing teacher at Self-employedSinging teacher at Self-employed
Ava Jane Glenski VillanuevaAva Jane Glenski Villanueva
Translator at Self-employedTranslator at Self-employed
Bilal SadiqBilal Sadiq
Property Owner at Self-employedProperty Owner at Self-employed
Jose ValenzuelaJose Valenzuela
Clerk at Fred MeyerClerk at Fred Meyer