Cyndi Rodelo
Dana Point,CA
Summary
Proven EVS Technician with a track record of exceeding performance goals and fostering a healthy environment at Providence Health & Services. Skilled in sanitation procedures and chemical handling, with a commitment to reliability and punctuality. Enhanced patient experiences and maintained high cleanliness standards, contributing to improved sanitation practices and customer satisfaction.
Overview
6
6
years of professional experience
Work History
EVS Technician
Providence Health & Services
10.2021 - 09.2024
- Emptied and decontaminated trash containers to efficiently reduce waste.
- Increased safety awareness within the department by conducting regular equipment inspections and reporting any issues promptly.
- Collaborated with other EVS technicians to ensure comprehensive cleaning coverage in all assigned areas.
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Exceeded performance goals related to response times for urgent cleaning requests, contributing to improved patient experiences during their stay at the hospital .
- Contributed to effective communication among team members by participating in regular meetings and training sessions.
- Mixed and blended cleaning solutions to proper concentrations.
- Operated wet and dry vacuum for cleaning and shampooing carpeted areas to remove dirt, dander and hair and eliminate microscopic allergens.
- Maintained inventory levels for cleaning supplies, anticipating needs and preventing shortages that could impact service delivery.
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Assisted nursing staff with patient care tasks, improving overall efficiency and quality of care.
- Performed deep-cleaning projects as needed to maintain optimal cleanliness throughout the facility over time.
- Improved sanitation practices by regularly inspecting and evaluating the cleanliness of the facility.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Room Attendant
Montage Resort and Spa
08.2018 - 10.2022
- Responded to guest requests for assistance, toiletries, and personal care items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Replenished guest room water glasses, toiletries, and paper products.
- Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
Education
Yes -
Skills
- Patient room cleaning
- Reliability and punctuality
- Sanitation Procedures
- Healthcare facility standards
- Cleaning Protocols
- Chemical handling knowledge
- Cross-Contamination Prevention
- Laundry processing
- Safety protocol adherence
Timeline
EVS Technician - Providence Health & Services
10.2021 - 09.2024
Room Attendant - Montage Resort and Spa
08.2018 - 10.2022
San Clemente High School - Yes ,
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