Proven Banquets Server with expertise in time management and exceptional customer service, honed at Hotel Harper Kimptom. Demonstrated ability to exceed guest expectations through meticulous setup and efficient breakdown of events, showcasing strong teamwork and food service skills. Achieved a consistent guest satisfaction rate above 90%, underscoring a commitment to quality and detail.
●Preparation of dessert stations, drinks, among others
● Relay food and beverage orders.
● Maintain a high level of cleanliness and awareness of sanitary practices.
● Anticipate guests’ needs and exceed customer service expectations.
● Maintain composure in a fast-paced environment.
●Attention of breakfasts, lunches, breakfasts, dinners, etc.
● Relay important information about orders, allergies and special requests to the appropriate
person.
● Respond urgently and appropriately to any concerns.
● Present in professional appearance and mannerisms.
● Understanding Banquet Event Orders to safely, efficiently set up and breakdown events.
● Setting up and breakdown buffets.
● Preparing coffee breaks, carts and stations with appropriate supplies.
● Ensuring guests receive high quality service
● Greet guests immediately as they arrive at the table or event.
● Assist with the complete setup and breakdown of the banquet area.
●Preparation of dessert stations, drinks, among others ● Relay food and beverage orders. ● Maintain a high level of cleanliness and awareness of sanitary practices. ● Anticipate guests’ needs and exceed customer service expectations. ● Maintain composure in a fast-paced environment. ●Attention of breakfasts, lunches, breakfasts, dinners, etc. ● Relay important information about orders, allergies and special requests to the appropriate person. ● Respond urgently and appropriately to any concerns. ● Present in professional appearance and mannerisms.
● Understanding Banquet Event Orders to safely, efficiently set up and breakdown events. ● Setting up and breakdown buffets. ● Preparing coffee breaks, carts and stations with appropriate supplies. ● Ensuring guests receive high quality service ● Greet guests immediately as they arrive at the table or event.
● Assist with the complete setup and breakdown of the banquet area.