Summary
Overview
Work History
Education
Skills
Affiliations
Internship Experience
Languages
Timeline
Generic

Cynthea De Los Santos

Roosevelt,NY

Summary

Detail-oriented bilingual (Spanish) administrative assistant with experience in customer service, data entry and office management. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Roosevelt Middle School
09.2020 - Current
  • Communicate effectively and cross-culturally with students, staff, parents, and community members
  • Created and answered routine emails, and phone calls to staff, parents, and students
  • Perform filing electronically and physically
  • Operate computers, copy machines, and other printing machines
  • Act as a receptionist, give information to staff, students and parents
  • Proofread applications, letters, documents
  • Perform all above duties in Spanish, in addition to English, as required

Prevention Counselor

Hispanic Counseling Center
09.2018 - 12.2019
  • Planned, Implemented, and Evaluated Programs and services which addressed the physical mental, social, and emotional needs of students and families
  • Emphasized prevention and early intervention to students to avoid abusing substances
  • Visited Schools and presented alcohol and drug prevention curriculums
  • Communicated effectively and cross-culturally with students and families

Legal Assistant

Law Office of Rosemarie Barnett, PLLC
05.2017 - 09.2018
  • Interpreted Interviews from Spanish to English
  • Communicated with clients, lawyers, staff
  • Scheduled interviews and meetings
  • Prepared file exhibits, briefs, appeals, and other legal documents with the court or opposing counsel
  • Translated documents from Spanish to English

Education

Masters of Education - School Counseling

Liberty University Online
Lynchburg, VA
12.2024

B.A. - Psychology

SUNY Old Westbury
Old Westbury, NY
05.2018

Skills

  • Proficient in Spanish
  • Proficient Microsoft Office
  • Strong Communication and Presentation Skills
  • Experienced with Documentation
  • Problem Solver
  • Familiar with ASCA National Model
  • Communicating and collaborating with school staff and community
  • Empathetic
  • Dependable
  • Schedule management
  • Microsoft office
  • Data entry

Affiliations

  • Nassau Counselors Association

Internship Experience

HorseAbility, Internship, Old Westbury, NY, 


 Worked with other interns and volunteers to groom horses to prepare for riding., Worked with students with special needs that used riding horses as therapy, Guided horses while children were riding


Practicum 100 hours- Roosevelt Middle School, Roosevelt, NY 

Created and led psycho educational group

Social Emotional in classroom lessons

Advised and assisted numerous students in short-term crisis situations such as bullying, friendship issues, conflict resolution, and classroom behavior issues.


Internship 1 Drexel Elementary School, Westbury, NY 300 hours

 Administrated assessment tests to students being tested for special education.

Worked one-on-one with special education students with emotional problems and or academic problems to improve classroom and social functioning.

Conducted Crisis intervention when needed.

Created social emotional age appropriate lessons.

Participated in student staff support meetings

Used and assisted in bringing in new social emotional platforms to school district

Lead a lunch bunch for grades 1-5. 


Internship 2 Roosevelt High School, Roosevelt, NY 300 hours


Reviewed and discussed new, and current student academic credential, interests, and educational goals.

Used data to monitor students progress and recommend solutions for improvement,

Gathered paperwork and applications for students to initiate college application process.

Regularly met with enrolled students to confirm success and identify problem areas.

Reviewed transcripts to verify students met graduation or college entrance requirements.

Delivered supportive and knowledgeable counseling to students with academic or personal concerns. 

Conducted individual and group counseling sessions. 

Assisted in parent student support meetings. 



Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant

Roosevelt Middle School
09.2020 - Current

Prevention Counselor

Hispanic Counseling Center
09.2018 - 12.2019

Legal Assistant

Law Office of Rosemarie Barnett, PLLC
05.2017 - 09.2018

B.A. - Psychology

SUNY Old Westbury

Masters of Education - School Counseling

Liberty University Online
Cynthea De Los Santos