Summary
Overview
Work History
Skills
Timeline
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Cynthia A. Beaudin

Shelby Twp.,USA

Summary


Professional in healthcare finance, adept at ensuring accurate billing and timely collections. Proven track record in handling billing discrepancies and improving claim acceptance rates. Highly collaborative, adaptable to evolving team needs, and committed to achieving high standards.

Overview

14
14
years of professional experience

Work History

A/R Lead Medical Billing Clerk

Optum
05.2012 - 08.2025
  • Updated patient financial information to guarantee accuracy.
  • Posted payments and collections on regular basis.
  • Managed high volume of daily billing tasks, prioritizing work efficiently in order to meet tight deadlines without compromising accuracy.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Navigated complex billing situations, working with healthcare providers, insurance companies, and patients to resolve issues in a timely manner.
  • Enhanced team productivity through cross-training and supporting colleagues in their tasks during peak workload periods.
  • Assisted management with analysis of financial reports related to billing activity and performance metrics for strategic decision-making purposes.

Customer Service Representative

Allegra Direct Communications
03.2011 - 05.2012
  • Answering Multiple Phone Lines
  • Researching Questions Regarding Health Insurance Benefits and Claims

Skills

  • CPT/ICD-9/HCPCS
  • Medical Billing
  • Claim submission
  • Insurance verification
  • Teamwork and collaboration
  • Critical thinking
  • Billing and collection procedures
  • Medicare and medicaid process
  • Commercial and private insurance
  • Proficiency in Epic
  • Multitasking and organization
  • Problem-solving abilities

Timeline

A/R Lead Medical Billing Clerk

Optum
05.2012 - 08.2025

Customer Service Representative

Allegra Direct Communications
03.2011 - 05.2012

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Cynthia A. Beaudin