Summary
Overview
Work History
Education
Skills
Timeline
Cynthia Acosta

Cynthia Acosta

Phoenix,AZ

Summary

Hardworking employee enthusiastic about learning a new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

Delivery Driver

UberEats
Phoenix, AZ
09.2021 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Kept detailed records of deliveries and money received from customers.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.

Customer Service Representative

Bluejay Wireless
Phoenix, AZ
12.2003 - 07.2005
  • Handled customer inquiries and suggestions courteously and professionally.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Managed timely and effective replacement of damaged or missing products.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Delivered prompt service to prioritize customer needs.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Customer Service Representative

Verizon Wireless
Phoenix, AZ
06.2000 - 11.2003
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Promptly responded to inquiries and requests from prospective customers.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Cashier Assistant

Southwest Super Markets
Phoenix, AZ
08.1998 - 02.2000
  • Greeted customers entering store and responded promptly to customer needs
  • Processed refunds and exchanges in accordance with company policy.
  • Tallied cash drawer at beginning and end of each work shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues
  • Performed cash, card and check transactions to complete customer purchases.
  • Checked personal identifications during alcohol and tobacco sales.

Education

High School Diploma -

Ysleta High School, El Paso, TX
06.1984

Skills

  • GPS and Route Planning
  • Customer Service
  • Shopping Orders
  • Local Delivery
  • Loading and Unloading
  • Responsible Driver
  • Food Delivery

Timeline

Delivery Driver - UberEats
09.2021 - Current
Customer Service Representative - Bluejay Wireless
12.2003 - 07.2005
Customer Service Representative - Verizon Wireless
06.2000 - 11.2003
Cashier Assistant - Southwest Super Markets
08.1998 - 02.2000
Ysleta High School - High School Diploma,

Similar Profiles

CREATE PROFILE
Cynthia Acosta