Adept at streamlining operations and enhancing efficiency, I significantly reduced overhead costs by negotiating vendor contracts during my tenure at Visit Sandy Springs. My expertise in office management and organizational skills, coupled with a knack for maintaining confidentiality and fostering vendor relationships, has consistently improved workplace productivity and morale.
Overview
30
30
years of professional experience
Work History
Office Manager
Visit Sandy Springs
03.2016 - 11.2024
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
Reduced environmental impact by initiating recycling program and promoting paperless processes.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Administrative Services Coordinator
City of Smyrna Fire Department
07.1994 - 04.2015
Monitored facilities management activities and supervised clerical staff.
Provided support during company-wide initiatives, such as office relocations and technology upgrades, minimizing disruptions to daily operations.
Offered onsite training and support to area office staff in use of Type software.
Enhanced communication among departments through regular coordination meetings and clear documentation of pertinent information.
Provided comprehensive support to management staff, ensuring smooth day-to-day operations and optimal use of resources.
Assisted in the evaluation and selection of vendors by conducting research, gathering quotes, and making recommendations based on organizational needs.
Managed complex scheduling and travel arrangements for senior executives, enabling them to focus on strategic decisionmaking.
Developed and monitored office budget.
Managed sensitive information with discretion, maintaining strict confidentiality when handling personal or proprietary documents.
Coordinated various events and meetings, ensuring seamless logistics and successful outcomes.
Facilitated the onboarding process for new hires by preparing necessary materials and ensuring a smooth transition into their respective roles.
Oversaw inventory management tasks, maintaining adequate supplies to support daily operations without unnecessary expense or waste.
Implemented an effective filing system for both physical and digital documents, allowing easy access to critical information when needed.
Maintained accurate records of office expenses, assisting the finance department with budget tracking and cost control measures.
Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
Organized and updated databases, records and other information resources.
Created organized filing system to manage department documents.
Cultivated strong relationships with vendors and partners supporting administrative operations.
Completed bi-weekly payroll for Number employees.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
Diploma - Required
Calvin Coolidge High School
Washington, D.C.
06.1979
Skills
Customer service
Office management
Organizational skills
Office administration
Data entry
Customer relations
Clear oral/written communication
Billing
Scheduling and calendar management
Administrative support
Payroll processing
Document management
Payroll and budgeting
Clerical support
Mail handling
Scheduling
Inventory control
Supply management
Financial tracking
Event coordination
Information protection
Technical support
Vendor engagement
MS office
Good judgment
Managing operations and efficiency
Onboarding and orientation
Timeline
Office Manager
Visit Sandy Springs
03.2016 - 11.2024
Administrative Services Coordinator
City of Smyrna Fire Department
07.1994 - 04.2015
Diploma - Required
Calvin Coolidge High School
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