Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Cynthia Adams

Smyrna,GA

Summary

Adept at streamlining operations and enhancing efficiency, I significantly reduced overhead costs by negotiating vendor contracts during my tenure at Visit Sandy Springs. My expertise in office management and organizational skills, coupled with a knack for maintaining confidentiality and fostering vendor relationships, has consistently improved workplace productivity and morale.

Overview

30
30
years of professional experience

Work History

Office Manager

Visit Sandy Springs
03.2016 - 11.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
  • Reduced environmental impact by initiating recycling program and promoting paperless processes.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Administrative Services Coordinator

City of Smyrna Fire Department
07.1994 - 04.2015
  • Monitored facilities management activities and supervised clerical staff.
  • Provided support during company-wide initiatives, such as office relocations and technology upgrades, minimizing disruptions to daily operations.
  • Offered onsite training and support to area office staff in use of Type software.
  • Enhanced communication among departments through regular coordination meetings and clear documentation of pertinent information.
  • Provided comprehensive support to management staff, ensuring smooth day-to-day operations and optimal use of resources.
  • Assisted in the evaluation and selection of vendors by conducting research, gathering quotes, and making recommendations based on organizational needs.
  • Managed complex scheduling and travel arrangements for senior executives, enabling them to focus on strategic decisionmaking.
  • Developed and monitored office budget.
  • Managed sensitive information with discretion, maintaining strict confidentiality when handling personal or proprietary documents.
  • Coordinated various events and meetings, ensuring seamless logistics and successful outcomes.
  • Facilitated the onboarding process for new hires by preparing necessary materials and ensuring a smooth transition into their respective roles.
  • Oversaw inventory management tasks, maintaining adequate supplies to support daily operations without unnecessary expense or waste.
  • Implemented an effective filing system for both physical and digital documents, allowing easy access to critical information when needed.
  • Maintained accurate records of office expenses, assisting the finance department with budget tracking and cost control measures.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
  • Organized and updated databases, records and other information resources.
  • Created organized filing system to manage department documents.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Completed bi-weekly payroll for Number employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Education

Diploma - Required

Calvin Coolidge High School
Washington, D.C.
06.1979

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Payroll processing
  • Document management
  • Payroll and budgeting
  • Clerical support
  • Mail handling
  • Scheduling
  • Inventory control
  • Supply management
  • Financial tracking
  • Event coordination
  • Information protection
  • Technical support
  • Vendor engagement
  • MS office
  • Good judgment
  • Managing operations and efficiency
  • Onboarding and orientation

Timeline

Office Manager

Visit Sandy Springs
03.2016 - 11.2024

Administrative Services Coordinator

City of Smyrna Fire Department
07.1994 - 04.2015

Diploma - Required

Calvin Coolidge High School
Cynthia Adams