Cynthia Aguilar
Hacienda Heights,CA
Summary
Dedicated professional with hospital administrative and paralegal experience seeking a full-time position that will utilize my experience and education. Well-versed in communication, medical terminology, medical records and hospital policies and procedures.
Overview
24
24
years of professional experience
Work History
Elderly Caregiver
The Aguilar Family
09.2022 - Current
- Assisted elderly clients with daily living activities, ensuring comfort and safety.
- Administered medication and monitored health conditions for timely interventions.
- Developed personalized care plans based on individual needs and preferences.
- Coordinated transportation to appointments, enhancing accessibility to healthcare services.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean, safe, and well-organized patient environment.
Patient Access Representative
Love Health LLC, PIH Health Hospital - Whittier
04.2022 - 09.2022
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
- Resolved patient financial problems with guidance from documented guidelines and procedures.
- Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Organized patient records and database to facilitate information storage and retrieval.
Admitting Supervisor-Emergency Department
Methodist Hospital Of Southern California
11.2018 - 04.2019
- Completed bi-weekly payroll for 35 employees.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Patient Access Scheduler
Huntington Hospital
01.2017 - 10.2018
Patient Access Representative III - ED
Huntington Hospital
05.2013 - 01.2017
Patient Access Representative III - ED
St. Bernardine Medical Center
05.2007 - 03.2011
Document Acquisition Specialist
Kelly Law Registry
12.2005 - 04.2007
Sr. Financial Services Supervisor-Outpatient
Cedars-Sinai Medical Center
03.2004 - 06.2005
- Developed strategic plans for day-to-day admitting operations for Ambulatory Care Center and Thalians Outpatient Psychiatric Clinic.
- Responsible for participating in re-design and organization of these clinics, including a conversion of computer systems.
- Provided assistance in training, including working in partnership with other supervisors and managers to identify and provide patients' needs.
- Worked extensively with staff to improve overall understanding of department's role in patients' course of treatment.
- Processed bi-weekly payroll through Kronos.
Family Law Paralegal
Law Office Of Ann A. Thomson
01.2002 - 01.2004
Paralegal Internship
San Bernardino DA Office-Major Crimes Unit
09.2001 - 01.2002
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
- Resolved patient financial problems with guidance from documented guidelines and procedures.
- Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Organized patient records and database to facilitate information storage and retrieval.
Education
Associate of Arts - Paralegal Studies
South Coast College
Orange, CA09.2001
Bachelor of Arts - Psychology
California State University, Fullerton
Fullerton, CA01.1991
Skills
- Documenting and Recording Information
- Communicating to Patients and Families
- Attention to Detail
- Medical Terminology
- Patient data compilation
- Quality Assurance
- Diligent Follow Through
Timeline
Elderly Caregiver
The Aguilar Family
09.2022 - Current
Patient Access Representative
Love Health LLC, PIH Health Hospital - Whittier
04.2022 - 09.2022
Admitting Supervisor-Emergency Department
Methodist Hospital Of Southern California
11.2018 - 04.2019
Patient Access Scheduler
Huntington Hospital
01.2017 - 10.2018
Patient Access Representative III - ED
Huntington Hospital
05.2013 - 01.2017
Patient Access Representative III - ED
St. Bernardine Medical Center
05.2007 - 03.2011
Document Acquisition Specialist
Kelly Law Registry
12.2005 - 04.2007
Sr. Financial Services Supervisor-Outpatient
Cedars-Sinai Medical Center
03.2004 - 06.2005
Family Law Paralegal
Law Office Of Ann A. Thomson
01.2002 - 01.2004
Paralegal Internship
San Bernardino DA Office-Major Crimes Unit
09.2001 - 01.2002
Associate of Arts - Paralegal Studies
South Coast College
Bachelor of Arts - Psychology
California State University, Fullerton