Cynthia Alarcon
Chula Vista,CA
Summary
Dynamic Parts Manager with a proven track record at Classic Collision, excelling in inventory analysis and problem-solving. Adept at multitasking and fostering a collaborative environment, ensuring exceptional service and operational excellence.
Overview
6
6
years of professional experience
Work History
Parts Manager
Classic Collision
09.2023 - Current
- Managed inventory of parts and ensured availability for customers
- Coordinated with suppliers to maintain stock levels and negotiate pricing
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Front Desk Manager
Hilton Homewood Suites
03.2021 - 09.2023
- Enhanced guest satisfaction by efficiently addressing and resolving concerns during their stay.
- Supported revenue management strategies by closely monitoring occupancy rates and adjusting room pricing accordingly.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
Shift Leader
Jack in the Box
12.2019 - 02.2021
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
High School Diploma -
Bonita Vista High School
Chula Vista06-2018
Skills
- Customer Service
- Invoice processing
- Problem Solving
- Time management abilities
- Decision-making
- Inventory Analysis
- Ordering parts
- Coordinating paperwork
- Returns processing
- Parts documentation
- Problem-solving
- Multitasking
Timeline
Parts Manager
Classic Collision
09.2023 - Current
Front Desk Manager
Hilton Homewood Suites
03.2021 - 09.2023
Shift Leader
Jack in the Box
12.2019 - 02.2021
High School Diploma -
Bonita Vista High School