Cynthia Alberto
Gainesville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
11
11
years of professional experience
Work History
Food Service Cashier
Main St Snacks
01.2014 - Current
- Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
- Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
- Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
- Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
Salon Cosmetologist
Salon Pure
07.2023 - 06.2024
- Demonstrated excellent time management skills by consistently completing services within allotted appointment times while maintaining quality results.
- Collaborated with salon management to brainstorm innovative marketing strategies aimed at attracting new clients and retaining existing ones.
- Performed various hair coloring techniques such as balayage, highlights, lowlights, and all-over color for stunning results.
- Lash Tech.
Receptionist/Leasing Manager
Pendergrass Flea Market
03.2019 - 12.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Package Handler
Pittman Dental Laboratory
08.2018 - 03.2019
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
Masters Cosmetology - Cosmetology
Lanier Technical College
Gainesville, GA12.2022
Skills
- Excellent customer service
- Customer Service
- Teamwork and Collaboration
- Excellent Multitasking Abilities
- Adaptable and Flexible
- Performance Improvement
- Telephone and computer skills
- Microsoft Office
Languages
Spanish
Native or Bilingual
Timeline
Salon Cosmetologist
Salon Pure
07.2023 - 06.2024
Receptionist/Leasing Manager
Pendergrass Flea Market
03.2019 - 12.2022
Package Handler
Pittman Dental Laboratory
08.2018 - 03.2019
Food Service Cashier
Main St Snacks
01.2014 - Current
Masters Cosmetology - Cosmetology
Lanier Technical College
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