Cynthia Amic
Parker,CO
Summary
To seek and maintain a full-time position that can showcase my interpersonal skills, excellent time management, and problem-solving abilities while offering professional challenges and growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
QA Engineer
Colorado Secretary of State
03.2020 - Current
- Contributed to root cause analysis to determine core reason for failures and errors.
- Kept over 25 scripts and test cases updated with current requirements.
- Documented testing procedures for developers and future testing use.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sr. Automation Engineer
TransAmerica
10.2013 - 12.2019
- Troubleshot software to alleviate obstacles preventing end user functionality.
- Kept a 90% success rate with deadlines for development cycle times.
- Created detailed test cases for use on diverse projects.
- Completed automation of functional and regression testing.
Automation Analyst
Kemper Specialty Insurance
01.2010 - 01.2012
- Designed and developed over 30 reusable automation testing scripts.
- Offered input on several documents to support client-ready final versions.
- Gained extensive knowledge in data entry, analysis and reporting.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Skills
- Problem Resolution
- Teamwork rapport
- Complaint resolution
- Microsoft Office Suite
- Call center experience
- Money handling abilities
- Data entry and keyboard aptitude
Websites
Timeline
QA Engineer
Colorado Secretary of State
03.2020 - Current
Sr. Automation Engineer
TransAmerica
10.2013 - 12.2019
Automation Analyst
Kemper Specialty Insurance
01.2010 - 01.2012
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