Cynthia Andrew
Fife,WA
Summary
Dynamic professional with expertise in product packaging and warehouse safety, honed at Luck’s Food Decorating Company. Enhanced order accuracy at Amazon through meticulous item selection and RF scanning. Proven leadership as Store Manager at Grocery Outlet, boosting customer satisfaction by 20% via staff training. Skilled in deadline adherence and proactive communication.
Overview
15
15
years of professional experience
Work History
Packager
Luck’s Food Decorating Company
Fife, WA
10.2022 - 05.2024
- Followed packing processes to increase speed and accuracy.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Reviewed orders by inspecting labeling, packaging, and contents.
Order Picker
Amazon
Kent, WA
10.2019 - 01.2020
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Store Manager
Grocery Outlet Bargain Market
Tacoma, WA
03.2009 - 11.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
No Degree -
Seattle Central Community College
Seattle, WAGeneral Studies
Marshall Islands High
Majuro, Marshall Islands06.1987
Skills
- Packing boxes
- Package preparation
- Product packaging
- Warehouse safety
- Product Inspections
- Deadline adherence
- Quality control
Timeline
Packager
Luck’s Food Decorating Company
10.2022 - 05.2024
Order Picker
Amazon
10.2019 - 01.2020
Store Manager
Grocery Outlet Bargain Market
03.2009 - 11.2014
No Degree -
Seattle Central Community College
General Studies
Marshall Islands High