Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Ansah

Newark,DE

Summary

Compassionate and dedicated healthcare professional with extensive experience at Centurion Group, excelling in patient observation and Mental care. Proven ability to enhance patient satisfaction through teamwork and empathy, while effectively monitoring vital signs and implementing best practices. Skilled in phlebotomy and committed to fostering positive patient relationships.

Overview

28
28
years of professional experience

Work History

Psychiatric TechnicianCe

Centurion Group
03.2019 - Current
  • Listening to patient concerns, watching their behavior and recording their conditions.
  • Reporting changes in patient behavior to medical staff.
  • Monitoring vital signs, temperature and blood pressure.
  • Helping with basic needs, like feeding bathing and dressing.
  • Restoring patients who are physically violent.

Nursing Assistant

Griswold Special Care
02.2012 - 04.2020
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.

Patient Observer

Jennersville Hospital
08.2016 - 01.2020
  • Enhanced quality of care by diligently documenting all observations, interventions, and communications in accordance with hospital policies and procedures.
  • Developed strong rapport with patients, easing anxiety during observation periods and promoting trust in the healthcare team.
  • Continuously updated knowledge of best practices in patient observation through ongoing professional development opportunities.
  • Assisted nursing staff with maintaining accurate patient records for timely communication of relevant information to medical teams.

Patient Care Technician

Tower Health
08.2016 - 01.2020
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Cleaning and sanitizing patient rooms and equipment.
  • Documenting patient information and performing basic medical procedure such as drawing blood and administering EKG.

Behavior Health Technician (Autistic Patient )

ResCare Home Health
07.2015 - 10.2018
  • Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Anticipate and respond to client needs, including crisis intervention in school, home and community locations.

Peer Recovery Coach (Mental Health Group Home)

Recovery Innovations International
11.2014 - 09.2017
  • Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
  • Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
  • Gathered information about useful resources and helped coordinate referrals.
  • Testified in court regarding client behavior, treatment goals and progress.
  • Acts as an advocate for the needs and rights of every client.
  • Assist client in identifying their hopes, dreams and solution they are seeking by using recovery coaching process to develop and record an individualized recovery and wellness plan.

Exam One (Phlebotomy)

Quest Diagnostics
05.2013 - 01.2015
  • Internship at VA Hospital , MD, 220 hours of phlebotomy practice and theory, exceed amount of successful sticks required for certification, with more than 200 plus.
  • Worked, carefully followed all safety procedure during phlebotomy.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Perform venipuncture, capillary and heel punctures.
  • Providing physical measurement, UA & EKG.

Pharmacist Assistant

Chalers Chemist (Family Pharmacy Retail)
01.1997 - 10.2000
  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Help customers with over the counter medications.
  • Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
  • Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
  • Labeling prescriptions.
  • Tracking and maintain medication inventories.

Education

Phlebotomy - Certification

Del -Tech Community Col.
Wilmington, DE

Associate of Arts -

Liberty Cooking School
Koforidua GH
06-1998

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Punctuality and Empath

Timeline

Psychiatric TechnicianCe

Centurion Group
03.2019 - Current

Patient Observer

Jennersville Hospital
08.2016 - 01.2020

Patient Care Technician

Tower Health
08.2016 - 01.2020

Behavior Health Technician (Autistic Patient )

ResCare Home Health
07.2015 - 10.2018

Peer Recovery Coach (Mental Health Group Home)

Recovery Innovations International
11.2014 - 09.2017

Exam One (Phlebotomy)

Quest Diagnostics
05.2013 - 01.2015

Nursing Assistant

Griswold Special Care
02.2012 - 04.2020

Pharmacist Assistant

Chalers Chemist (Family Pharmacy Retail)
01.1997 - 10.2000

Phlebotomy - Certification

Del -Tech Community Col.

Associate of Arts -

Liberty Cooking School

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