CYNTHIA ARAUJO
Colorado Springs,CO
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
10
10
years of professional experience
Work History
Homeschool Educator
Homeschool Educator
01.2023 - Current
- Design and implement a comprehensive, personalized curriculum for high school-level education, covering core subjects such as English, History, Fine Arts, and Literature.
- Conducted research to ensure the accuracy of information to meet and exceed educational standards.
- Facilitated engaging, project-based learning experiences to encourage critical thinking, creativity, and independent study skills.
- Monitored and assessed academic progress through customized evaluations, ensuring mastery of subject matter, and alignment with educational standards.
- Proofread existing documents for errors in grammar, punctuation, spelling, syntax, formatting.
- Translated complex concepts into simple language that can be understood by non-technical audiences.
- Managed scheduling, lesson planning, and resource acquisition to create a structured, yet flexible, learning environment.
- Incorporated extracurricular activities and field trips to provide hands-on learning opportunities and real-world applications of concepts.
- Fostered a supportive and collaborative environment, preparing the student for college readiness and lifelong learning.
Property Management Maintenance Manager
Rudulph Real Estate, Inc.
Birmingham, AL
01.2016 - 12.2022
- Managed maintenance operations for the 200+ rental properties by identifying requirements and monetary allocations for repairs in accordance with the Alabama Landlord-Tenant Act.
- Identified industry-standard key performance indicators (KPIs) to develop and implement a new standard operating procedure (SOP) for maintaining rental properties.
- Forecasted and assigned resources, provided oversight for daily repairs, minor construction projects, and capital improvement projects.
- Obtained, negotiated, and presented bids from contractors to owners.
- Diligently coordinated tenants, vendors, and owners in an effort to timely complete reported maintenance or owner-requested repairs.
- Requested and allocated funds from owners for maintenance in conjunction with Rudulph Real Estate, Inc.
- Generate billing statements and invoices.
- 2016 - 2018 - In Office, Part-Time Employee.
- 2018 - 2022 - Remote, Full-Time Employee
Summer Camp Cake Class Host
Cynphanie Sweets
Birmingham, AL
01.2015 - 12.2017
- Developed new recipes for cookies, cupcakes, pies, pastries and other baked goods.
- Designed and hosted a hands-on summer baking camp for children, fostering creativity, and introducing foundational baking and decorating techniques.
- Created a fun and educational curriculum, teaching kids how to bake, frost, and decorate cakes and cupcakes, with a focus on safety and skill development.
- Organized and managed daily activities, including ingredient preparation, step-by-step instructions, and interactive decorating sessions.
- Encouraged teamwork, patience, and confidence in a supportive, engaging environment.
Home Based Cake Company Founder
Cynphanie Sweets Cake Pops & Cakes
Philadelphia, PA
01.2013 - 12.2017
- Founded and managed a successful home-based cake and cake pop business, specializing in custom designs for events such as birthdays, weddings, and celebrations.
- Developed and refined recipes, ensuring high-quality, delicious products tailored to client preferences and dietary needs.
- Designed and executed creative, visually appealing decorations to meet client expectations, and event themes.
- Managed all aspects of the business, including marketing, order management, budgeting, customer service, and delivery.
Table Games Dealer
Parx Casino
Bensalem, PA
01.2012 - 12.2012
- Efficiently and courteously dealt and protected table games at a newly established casino.
- Maintained compliance standards for regulatory guidelines.
- Conducted table transactions, and accurately completed all signatory paperwork.
- Established uniformity in language and gameplay to secure fairness across designated games.
- Ensured the protection and integrity of assigned games, currency, chips, playing cards, dice, and other assets.
- Acknowledged and greeted customers who played at or approached the table.
Outside Sales Representative
Lincare
Huntingdon Valley, PA
01.2007 - 12.2009
- Facilitated outreach for respiratory services in the market.
- Fostered enduring connections with key stakeholders within the healthcare sector.
- Coordinated and led in-service educational meetings on respiratory equipment usage.
- Executed product placement strategies and delivered sales marketing content to target demographics.
- Developed foundational skills in sales strategies, Medicare insurance claims handling, and relationship management.
Call Center Coordinator
Mobilex USA
Horsham, PA
01.2000 - 12.2006
- 2000 - 2002: Promptly and courteously answered inbound calls from medical facilities requesting on-site x-ray, EKG, or Doppler services.
- Maintained adherence to HIPAA regulations while accurately entering demographic information.
- Coordinated job orders for field staff.
- Effectively managed call traffic to ensure minimal waiting times.
- Provided timely updates to medical professionals regarding services rendered, while in compliance with regulatory standards in the medical imaging field.
- 2002 - 2003: Promoted to Area Dispatcher: In addition to my customer service representative responsibilities, I received, organized, and tracked all emergency and non-emergency calls and work orders in a designated area.
- 2003 - 2004: Transitioned to Customer Service Rep Training Coordinator.
- Developed a comprehensive training manual of all core processes and policies.
- Conducted training sessions, ensuring clarity in company system usage.
- 2004-2006 - Promoted to Shift Customer Service Coordinator: Implemented and oversaw the efficacy of customer service representatives and dispatchers during an assigned shift.
Education
JD incomplete -
Widener University Delaware Law School
01.2014
Bachelor of Arts - Administration of Justice
Penn State University
12-2003
Internship Program - Repeat Offender's Unit
The Philadelphia District Attorney's Office
01.2003
Skills
- System Integration
- SOP Design
- Quality Assurance & Compliance
- Stakeholder relationship management
- Document management
- Process quality review
- New program development
- Active listening
- Quality control optimization
- Report writing
- Training coordination
- In-depth performance analysis
Affiliations
2023 - 2024
Fort Buchanan Library Volunteer - San Juan, Puerto Rico
Assisted library staff with organizing and shelving books, ensuring materials were accurately categorized and accessible for patrons. Supported community programs by preparing materials, setting up events, and engaging participants in activities such as story time and reading challenges. Maintained a clean and welcoming environment, fostering a positive experience for library visitors. Designed and organized holiday & Community Book Club events by creatively planning and decorating the event spaces.
2015- 2018
Deer Valley Elementary School, Birmingham, AL - Box Tops Coordinator
Organized and led the school’s Box Tops for Education program, contributing to school fundraising efforts by collecting and submitting Box Tops donations. Coordinated with teachers, parents, and students to raise awareness and boost participation, resulting in increased contributions. Managed collection logistics, including sorting, counting, and submitting Box Tops, ensuring timely and accurate reporting. Promoted program goals through creative campaigns and incentives, encouraging school-wide engagement.
2015- 2017
Deer Valley Elementary School, Birmingham, AL - Classroom Parent Aid
Provided hands-on support to elementary school teachers by assisting with holiday event and fundraising activities and organization. Prepared materials and facilitated activities, including crafts, reading sessions, and educational games. Built strong relationships with students, parents, and educators, contributing to a collaborative and supportive classroom community.
2013 - 2015
Calvary Athletic Association , Philadelphia PA - Volunteer Youth Cheer Coach
Mentored and coached youth athletes, fostering teamwork, discipline, and confidence in a supportive environment. Designed engaging practice plans focusing on skill development, choreography, and physical fitness. Coordinated with parents, team members, and event organizers to ensure seamless participation in games, competitions, and community events. Demonstrated strong leadership and organizational skills by managing schedules, tracking progress, and promoting a positive team culture.
References
References available upon request.
Timeline
Homeschool Educator
Homeschool Educator
01.2023 - Current
Property Management Maintenance Manager
Rudulph Real Estate, Inc.
01.2016 - 12.2022
Summer Camp Cake Class Host
Cynphanie Sweets
01.2015 - 12.2017
Home Based Cake Company Founder
Cynphanie Sweets Cake Pops & Cakes
01.2013 - 12.2017
Table Games Dealer
Parx Casino
01.2012 - 12.2012
Outside Sales Representative
Lincare
01.2007 - 12.2009
Call Center Coordinator
Mobilex USA
01.2000 - 12.2006
JD incomplete -
Widener University Delaware Law School
Bachelor of Arts - Administration of Justice
Penn State University
Internship Program - Repeat Offender's Unit
The Philadelphia District Attorney's Office
Similar Profiles
Dionna S. DowneyDionna S. Downey
Primary Caregiver/Childcare Educator at Homeschool EducatorPrimary Caregiver/Childcare Educator at Homeschool Educator
TRINA EstebanTRINA Esteban
LEARNING FOR CHRIST HOMESCHOOL at Homeschool EducatorLEARNING FOR CHRIST HOMESCHOOL at Homeschool Educator
Tina BurdueTina Burdue
Science, Reading, and Writing Teacher at Berean Homeschool (previously, FRCS Homeschool)Science, Reading, and Writing Teacher at Berean Homeschool (previously, FRCS Homeschool)