Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cynthia Argueta

Summary

Self-motivated, ambitious nursing student with customer service and behavioral health background. Experienced working in a dynamic, fast paced environment. Seeking an opportunity in women's services where the delivery of patient centered care is safe, efficient, and of the highest quality.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Nurse Extern

HCA Tomball
08.2023 - Current
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maintained clean and safe environment to promote patient safety and comfort.

Intake Coordinator and Parent Liaison

Spectrum Of Hope
08.2021 - 07.2022
  • Streamlined the intake process by implementing efficient data collection and organization methods.
  • Enhanced patient satisfaction with timely and accurate information during the intake process.
  • Coordinated interdisciplinary communication for smoother transitions between care providers.
  • Ensured regulatory compliance by maintaining up-to-date records and documentation.
  • Trained new staff members on intake procedures, contributing to a well-prepared team.
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Resolved issues related to insurance authorizations or medical necessity quickly, minimizing delays in service provision.

Registered Behavior Technician / Medical Biller

InSNC
08.2014 - 07.2021
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
  • Ensured adherence to ethical guidelines set forth by the Behavior Analyst Certification Board at all times during practice.
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
  • Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
  • Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
  • Ensured timely payments from insurance providers through submission of accurate and complete claims.
  • Trained new team members in medical billing software, increasing efficiency within the department.

Education

Nursing

Lone Star College
Tomball, TX
05.2024

Skills

  • Team Collaboration
  • Professionalism
  • Critical Thinking
  • Problem Solving
  • Flexible
  • Interpersonal Skills
  • Efficient

Certification

CPR- American Red Cross

Languages

Spanish
Native or Bilingual

Timeline

Nurse Extern

HCA Tomball
08.2023 - Current

Intake Coordinator and Parent Liaison

Spectrum Of Hope
08.2021 - 07.2022

Registered Behavior Technician / Medical Biller

InSNC
08.2014 - 07.2021

Nursing

Lone Star College

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Cynthia Argueta