Cynthia Gaitan
Monrovia,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Medical Receptionist
Optum
01.2011 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Assisted with medical coding and billing tasks.
- Helped patients complete necessary medical forms and documentation.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Answered phone calls and messages for 7-physician primary care medical facility, scheduling appointments, and handling patient inquiries.
Education
No Degree - Medical Terminology
Monrovia Community Adult School
Monrovia, CA06.2010
Associate of Arts - Business Management
ICT College
Los Angeles, CA04.1997
High School Diploma -
Los Angeles High School Of The Arts
Los Angeles, CA06.1989
Skills
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- HIPAA Compliance
- Payment Collection
- Insurance Verification
- EMR / EHR
- Medical billing and coding
- Time Management
- Office Administration
Timeline
Medical Receptionist
Optum
01.2011 - Current
No Degree - Medical Terminology
Monrovia Community Adult School
Associate of Arts - Business Management
ICT College
High School Diploma -
Los Angeles High School Of The Arts
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