Cynthia Armstrong

• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.

• Gathering of test documents along with engineering drawings as well as fabrication drawings, reviewing for accuracy, entering the recorded data into the electronic cloud system and assembling electronic data books, i.e. operations manual for specific end user customer.
• 08/2018 - 01/2020 Worked for VME as Project Documentation Control Specialist.
• 05/2018 – 08/2018 Worked under Snelling Staffing Service, Tyler TX in this position.

Assignment: 05/2023 – 08/2023

Receptionist: Berry Richardson P.C. – Attorneys at Law

• Answering phones, scheduling appointments, transcription of dictation, writing of letters to clients as well as opposing councils. Filing, both electronic and hard copy, run errands and make deliveries of legal documents.

Assignment: 01/2023 - 03/2023

Claims Administrator: Heartland Security Insurance Group 01/2023 – 03/2023

• Assisted the financial team with distribution and scanning of mail daily. Assisted in various tasks related to processing and payments of Worker’s Compensation Insurance claims in Texas, Oklahoma, Louisiana and Arkansas.

• Opened the service office daily and distributed the day’s schedule of service calls to the technicians. Answered a 10-line phone system to work with customers as well as worked the front sales counter to help customers troubleshoot and purchase new equipment if needed. Ran all financial closing reports at close the business daily. Worked as support in the accounts payable department for about 3 months.

• Purchasing of all raw materials, including but not limited to all types of paper, boxes and cartons used in the production process to provide paper products primarily to the Department of Defense. Purchasing of all office products for the company. Research system data and information used to approve new suppliers and to delegate the best transportation method for the purchased materials. Negotiate pricing for materials as well as transportation. Expediting of material shipments when needed.

• Purchased materials related to the production of assembly of antennas, primarily for the Department of Defense.
• Working the MRP system for the report of materials needed and planning the delivery of such materials in accordance with the antenna assembly on a JIT (just in time) basis.
• Distribute production schedules or work orders to departments.
• Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.
• Requisition and maintain inventories of materials or supplies necessary to meet production demands.
• Arrange for delivery, assembly, or distribution of supplies or parts to expedite flow of materials and meet production schedules.

• Prepare purchase orders, solicit bid proposals, and review requisitions for goods and services in order to purchase the highest quality merchandise at the lowest possible price and in accurate quantities.
• Monitor and follow applicable laws and regulations.
• Research and evaluate suppliers, based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history.
• Negotiate, renegotiate, and administer contracts with our engineering team, suppliers and vendors.