Summary
Overview
Work History
Education
Timeline
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Cynthia A Tataren

Crown Point,IN

Summary

Obtain a position that will allow me to utilize and expand my professional experience, while assisting the company in achieving its goals.

Overview

26
26
years of professional experience

Work History

Dealer Advocacy/Business Development Manager

Ipacket Networks
12.2021 - Current
  • Foster strong relationships with dealers to enhance collaboration and support initiatives that drive sales growth.
  • Provide strategic insights and feedback to improve dealer satisfaction and operational efficiency.
  • Monitor and analyze dealer performance metrics to identify areas for improvement and implement targeted solutions.
  • Identify and pursue new sales leads, and work to convert them into profitable business opportunities.
  • Create and present proposals and pitches to potential clients, showcasing the company's services or products.

Sales Manager/BDC Manager

City VW of Highland
Highland, IN
07.2015 - 08.2021
  • Provide customer support with vehicle purchases
  • Monitor all internet sales leads using CRM and DMS
  • Communicate effectively at all levels with customers via telephone, email, and in person
  • Maintain online inventory and pricing pertaining to website management
  • Structure deals for finance and close deals with customers
  • Assist customers with lease payment agreements, purchase pricing questions, and payment plans
  • Coach Sales team to ensure productivity goals are met and ensure sales guidelines are followed

Assistant Office Manager

Home Inspector Consultants
South Holland, IL
10.2013 - 06.2015
  • Office Organization
  • Telephone & Front Office Reception
  • Accurately maintained receivable and payable accounts
  • Booking and scheduling Inspector Appointments
  • Prepared forms for inspector reports to comply with inspection regulations

Internet Sales Manager

River Oaks Lincoln
Calumet City, IL
07.2006 - 10.2013
  • Provided customer support with online vehicle purchases
  • Submit finance applications for credit approval in compliance with state lending laws
  • Monitor all internet sales leads and phone calls
  • Communicate effectively at all levels with customers via telephone, email, and in person
  • Assist customers with lease payment agreements, purchase pricing questions, and payment plans
  • Accurately maintained sales and expense accounts to ensure profitability for three dealerships
  • Manage staff to ensure satisfactory service was given and in line with company expectations

Parts Department/Warranty Control

Royal Ford
South Holland, IL
09.1998 - 07.2006
  • Maintained appropriate inventory levels and removed out of code products
  • Body shop inventory control and invoicing
  • Maintained cash receipts and register
  • Maintain parts inventory and filing claims with Ford for damage or wrong parts
  • Warranty clerk: Submitted warranty claims to Ford for payment on warranty service

Education

Accounting Diploma Program -

Robert Morris College
Chicago, Illinois

Timeline

Dealer Advocacy/Business Development Manager

Ipacket Networks
12.2021 - Current

Sales Manager/BDC Manager

City VW of Highland
07.2015 - 08.2021

Assistant Office Manager

Home Inspector Consultants
10.2013 - 06.2015

Internet Sales Manager

River Oaks Lincoln
07.2006 - 10.2013

Parts Department/Warranty Control

Royal Ford
09.1998 - 07.2006

Accounting Diploma Program -

Robert Morris College

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Cynthia A Tataren