Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Auchey

Loudon,TN

Summary

Dedicated Banker well-versed in setting up new customer accounts, following security protocols. Well-organized with strong relationship-building, time management and documentation skills. Ready to bring 27years' experience in related roles to a dynamic position at Truist.

Overview

31
31
years of professional experience

Work History

Senior Relationship Banker

Truist Bank
Lenoir City, TN
03.1995 - Current
  • Advised customers on bank products, services and financial planning options.
  • Modified, opened and closed customer accounts.
  • Completed thorough and accurate documentation for money movements, deposits or withdrawals.
  • Adhered to bank and legal guidelines for reporting, loan approvals and money handling.
  • Addressed inquiries from clients and department team members.
  • Completed loan servicing procedures to assess compliance with bank and regulatory terms and conditions.
  • Attended local gatherings and networking events as bank representative to establish community relations and generate potential customer leads
  • Developed culture of success rewarding performance, productivity and sales results.
  • Reduced bank losses by setting successful risk management policies.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Loaded consumer loan applications into Sprint program.

Education

High School Diploma -

The University of Tennessee - Knoxville
Knoxville, TN

Skills

General customer service

Opening and closing of accounts

Opening loans

Work with different banking software

Work in a team atmosphere

Sales and referrals

Timeline

Senior Relationship Banker

Truist Bank
03.1995 - Current

High School Diploma -

The University of Tennessee - Knoxville