Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities. Excellent communicator with 2 years in a demanding call center environment as a Customer Service Representative. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Attentive Customer Service Representative with 10+ years achieving customer service satisfaction and customer retention goals. Independent and quick-thinking team player seeking a role offering increased responsibility. Creative problem solver Quick learner Exceptional communication skills Strong client relations MS Windows proficient Credit card processing Proficient in cash management Multi-line phone talent Ask the Tax Pro & Bookkeeping