Travel, Sports, Food & Wine
Joseph McAuley
Fort Myers,FL
Summary
Dynamic and personable bartender with proven efficiency, highlighted by a track record of increasing customer satisfaction and maximizing profits at Harold’s. Skilled in crafting high-quality cocktails and managing high-volume events, I excel in fast-paced environments. My honest and hardworking nature, combined with a knack for creating loyal clientele, underscores my ability to elevate guest experiences.
Overview
20
20
years of professional experience
Work History
Bartender
Harold’s
12.2021 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender
House Of Pasta
08.2018 - 11.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
Cru
11.2011 - 04.2018
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Obtained cash bank and stocked service bar to prepare for operation.
Education
High School Dipolma -
Hill McCloy High School
Montrose, MI06.1991
Skills
Personable
Efficient
Reliable
Honest
Hardworking
Wine pairing
Customer Satisfaction
Mixology
Safe service compliance
Product knowledge
Multitasking Abilities
Outstanding customer service
Aloha POS
Craft cocktail preparation
Changing beer kegs
POS system operation
Craft beer expertise
Cocktail list development
Work Preference
Work Type
Full TimeImportant To Me
Work-life balanceCompany CultureHealthcare benefitsCareer advancementFlexible work hoursWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
“ I listen for a living “
J McAuley
Interests
Affiliations
- The Heights Foundation
Timeline
Bartender
Harold’s
12.2021 - 11.2024
Bartender
House Of Pasta
08.2018 - 11.2021
Bartender
Cru
11.2011 - 04.2018
High School Dipolma -
Hill McCloy High School
Similar Profiles
Porscha BrantleyPorscha Brantley
Server at Harold’s Chicken & Ice BarServer at Harold’s Chicken & Ice Bar
Harold BoydHarold Boyd
Owner at Harold’s Handyman ServicesOwner at Harold’s Handyman Services
Jasmine HeckermanJasmine Heckerman
Editorial Fellow at Gulfshore Life MagazineEditorial Fellow at Gulfshore Life Magazine
Danielle MachanicDanielle Machanic
Hourly Manager and Server at Bonefish GrillHourly Manager and Server at Bonefish Grill
Quade MartinQuade Martin
Security System Technician at SafeHaven SecuritySecurity System Technician at SafeHaven Security