Cynthia Barrett

Work History

Senior Global Customs Compliance Specialist

Worldvu Development -DBA Oneweb

02.2022 - 09.2022

Developed U.S. & Canada Returned goods program for RMA department resulting in cost savings for the Company.
Established internal controls and processes to support global compliance through project management and engagement of key stakeholders.
Checked adherence to import/export customs and regulatory requirements by performing quality control reviews of parts and equipment and their functionality.
Provided support to multiple divisions by assisting with compliance review and analysis on new equipment and new Global entity locations.
Managed Customs CF28 requests and responses and provided oversight feedback to legal advisors
Coordinated Importer of Record registrations and requirements in new Global territories.
Executed compliance audits to identify global record retention accuracy and agency reporting.
Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines and resources.
Managed and met with Global Customs brokers regularly to discuss new Entity projects and Country's Import requirements.
Analyzed data to provide insights to Legal department and recommendations for mitigating compliance risks.
Maintained global compliance frameworks, policies and documentation to support global record retention.
Performed fact-finding research on equipment by investigating, collecting, analyzing, and compiling global markets and compliance trends.

LCHB/Import Manager- District License Holder

Embassy Freight Systems LLC

12.2020 - 02.2022

Managed day-to-day Import and Customs operations, monitoring and overseeing compliance and supply chain
Researched and educated direct reports and clients on U.S. Customs & Government agency regulations and requirements.
Responsible for U.S. Import Tariff Analysis, Customs post entry amendments, HTS rulings, & Company record retention
Prepared quotes and proposals to prospective clients for Customs Brokerage and International Ocean and Air freight transportation
Assisted direct reports with training, problem solving, and critical thinking with U.S Customs & Supply chain changes and challenges.
Researched and interpreted rulings, compliance publications, guidelines and customs regulations.
Facilitated communication between company, customers and overseas partners to maintain efficient operations.
Reconciled and balanced bank records while cross referencing U.S. Customs ACH statements.
Identified process improvement opportunities and implemented new standard practices that saved time and money
Completed internal and external audits according to established Customs Import regulations.

Customs Brokerage Manager-District License Holder

DACHSER Intelligent Logistics Inc

12.2019 - 06.2020

Managed and provided U.S. Customs Import tariff and Regulatory guidance to direct reports
Conducted regular audits ensuring accuracy and timely submissions to U.S. Customs and required Government agencies
Partnered with Sales to ensure proper assessment of import commodities aligned with rate proposal & staffing needs
Responsible for Boston's branch full compliance, record retention and adherence to U.S. Customs regulations
Guided Importers on China section 301 duties and applied for retroactive refunds on excluded tariffs
Lead communicator with various government agencies; FDA, NOAA, EPA and USDA
Managed and submitted client's payments for all import duty, taxes, fines and penalties
Investigated and audited past and present client Power of Attorneys ensuring validity based on Custom's guidelines
Oversaw brokerage department adherence with domestic and international laws and organizational procedures.
Interpreted and explained Import regulations and requirements to clients and International agent offices
Adhered and maintained U.S. Customs compliance audit principles, standards and practices to keep Company in good standing.
Collected and analyzed import data to identify improvements for import controls and related compliance.
Trained, developed and provided performance initiatives contributing to staffs growth in Trade Compliance

Assistant Supply Chain Manager

SLADE GORTON & CO INC

02.2016 - 05.2019

Managed logistics personnel, vendors and other program stakeholders in the movement of international and domestic food service and distribution
Coordinated and controlled the order cycle and associated cold storage chain transportation
Executed International logistics plans for large retail accounts such as Walmart, Amazon, and Aldi
Created cross-functional relationships with procurement, sales, quality assurance, and production to maintain customer requirements
Tasked with developing and expanding carrier relationships to initiate cost saving measures. Key Contribution: Saved the company over 100k per year in customs broker and transportation contracts
Responsible for keeping key stakeholders apprised of regulatory modifications and updates
Conducted vendor monitoring and supply chain management activities in compliance with internal and external ISO and Import and Export requirements
Boosted KPIs and continuous improvement strategies to enhance operations and meet supply chain needs.
Worked closely with Chief operating officer to deliver project requirements, develop solutions, and meet customer deadlines.
Directed investigations to verify and resolve customer and vendor complaints on shipping delays and challenges
Managed day-to-day International and domestic logistics operations, monitoring compliance and incoming deliveries while overseeing a team of five logistics personnel
Key contact for International compliance and Government agency related challenges and requirements.
Developed processes and metrics that supported achievement of organization's business goals.
Managed upkeep and audit of regulatory agency permit renewals and filings
Sourced qualified candidates and conducted interviews providing insight on eligibility of role's requirements

LCHB/Import Manager-District License Holder

COMPASS FORWARDING

09.2012 - 06.2013

Company’s U.S. Customs District permit holder for eligibility to conduct National customs transactions
Managed, trained, and delegated all Import related functions to team members.
Trained and mentored staff on U.S. Import Tariff's and General rules of interpretation
Liaison between U.S Customs and Importers enforcing Custom compliance and government agency controls
Responsible for company and client ACH duty payments and records of all International financial transactions
Monitored international shipments and obtained clearance from U.S. Customs and required government agencies.
Oversaw brokerage department adherence with U.S. Customs Import laws and record retention requirements
Improved operations by working with team members and customers to identify workflow needs and provided corrective action plans.

Customs Broker Specialist

JAS FORWARDING USA INC

09.2008 - 12.2010

Cleared goods through customs and verified delivery to client National distribution centers.
Assisted in the Implementation process of Importer Security Filing and new regulated NVOCC carrier requirements.
Shared U.S. Customs Compliance knowledge with team members contributing to reduction of post custom entry amendments and record inaccuracies.
Improved delivery schedules for Key accounts by instituting an efficient logistics process responsible for vendor compliance
Implemented solutions and strategies to keep clients from turning to competitive businesses.
Used excellent verbal and interpersonal skills to engage customers in conversation and effectively determine needs and production requirements.
Identified shipments requiring special handling and enforced compliance checks within the Brokerage department.

Customs Broker

LIBERTY INTERNATIONAL

06.2006 - 09.2008

Team lead for U.S. Tariff assessment and analysis by determination of Customs General Rules of Interpretation laws.
Prioritized and organized tasks to efficiently accomplish client service goals while maintaining customs compliance.
Appointed to team lead to manage all customs requests for information and liaison between Customs officials and company clients in Boston.
Coordinated the Logistics of ocean import containers Internationally and domestically
Key contact for controlled commodities and entry types requiring extensive research and analysis.
Filed customs entries, updates, and reported inaccuracies on import shipments in customs database.
Filed and cleared complex customs entries with minimal questions and supervision.
Audited files to verify completeness and accuracy of customs transactions based on U.S. Customs record retention laws and requirments.

Customs Broker/Air Import Specialist

SDV USA

10.2003 - 06.2004

Classified and Cleared Customs Entries in a timely manner
Processed and transferred large Import Consolidations to designated warehouses.
Filed Ocean AMS Information to Customs for new Implemented 24-Hour Rule Security regulation.
Determined terms of sale and prepared bills of lading, invoices and other required shipping documents.
Built and maintained relationships with customs and gained new business for the Company.
Tracked shipments and communicated with carriers to confirm arrival time and release.
Identified shipments requiring special handling based on Customs Import requirments and regulations

Licensed Customs Broker

SCHENKER INC

11.2002 - 10.2003

Main contact for several High-Profile National Import accounts.
Assisted Sales department with developing new processes and procedures to service and maintain high volume profitable accounts
Coordinated national deliveries of import containers per targeted schedule to prevent production shutdown
Tracked Import metrics to provide weekly status to Customs brokerage manager
Liaison between regulatory agencies and clients to meet commodity import requirments for U.S. clearance.
Monitored import shipments and obtained clearance from U.S. Customs and Government agencies.

Import Customs Compliance Specialist

CONVERGE, Formally

05.2000 - 10.2001

Developed and Implemented a company wide compliance program.
Assisted in establishing auditable files for all relevant Import documentation as required by U.S. Customs
Contributed to large-scale risk assessment initiative and improved Import business relationship with U.S. Customs.
Identified processes gaps and implemented compliance checks internally with shipping, receiving, and inventory department managers.
Provided HTS numbers to Customs Brokers on several technology related products Imported into the United States. Key Contribution: Responsible for reducing the company's error rate from 80% to less than 5
Created and managed training to logistics and inventory management teams
Collaborated with Operations Manager to create shipping and receiving process improvements that aligned with Compliance risks.

Summary

Overview

Work History

Senior Global Customs Compliance Specialist

LCHB/Import Manager- District License Holder

Customs Brokerage Manager-District License Holder

Assistant Supply Chain Manager

LCHB/Import Manager-District License Holder

Customs Broker Specialist

Customs Broker

Customs Broker/Air Import Specialist

Licensed Customs Broker

Import Customs Compliance Specialist

Skills

Certification

Timeline

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