Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Barton

Graham ,NC

Summary

Dynamic and dedicated professional with a proven track record at Sheetz, excelling in customer service and teamwork. Recognized for consistently exceeding production targets and enhancing client satisfaction through effective problem-solving and clear communication. Skilled in cash handling and maintaining organized workstations, ensuring a safe and efficient environment.

Overview

1
1
year of professional experience

Work History

Team Member

Sheetz
07.2025 - 08.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Residential Aide

SECOR
03.2025 - 05.2025
  • Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
  • Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
  • Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
  • Improved residents'' quality of life by providing compassionate care and assistance with daily activities.

Factory Production Worker

Paramont Manufacturing
12.2024 - 01.2025
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Carefully packaged finished products and prepared for shipment.
  • Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
  • Operated Number machines proficiently and in compliance to safety standards.

Direct Support Professional Caregiver

Creative Family Solutions
09.2024 - 12.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
  • Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
  • Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

Customer Service Representative

Alorica
03.2024 - 09.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

South Greene High School
Greeneville, TN
05.2020

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Following instructions
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Workplace safety
  • Computer skills
  • Organizing work stations
  • Product knowledge
  • Complex Problem-solving
  • Training and mentoring

Timeline

Team Member

Sheetz
07.2025 - 08.2025

Residential Aide

SECOR
03.2025 - 05.2025

Factory Production Worker

Paramont Manufacturing
12.2024 - 01.2025

Direct Support Professional Caregiver

Creative Family Solutions
09.2024 - 12.2024

Customer Service Representative

Alorica
03.2024 - 09.2024

South Greene High School

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