Cynthia Batson
Pompano Beach,FL
Summary
Recognized for building lasting client relationships and achieving high satisfaction rates, driving repeat business and referrals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
30
30
years of professional experience
Work History
Real Estate Agent
Realty Express
01.2005 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Reviewed market research data and changed sales plans accordingly.
- Tailored communication style to meet diverse client needs, building trust and rapport.
- Achieved high customer satisfaction rate by providing personalized service and responding promptly to inquiries.
Self Employed
Residential Home Cleaning
03.2000 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Bookkeeping/Payroll/Software Employee Training
Eurosoft
08.1995 - 03.2000
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Helped streamline client onboarding processes, leading to smoother client experience.
- Streamlined data entry processes, significantly reducing manual errors.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Participated in workshops and presentations related to projects to gain knowledge.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
- Generated reports detailing findings and recommendations.
Education
High School Diploma -
Mankato High School
Mankato, MNCertification/State License - Real Estate Sales Agent
Gold Coast
Ft. Lauderdale, FLSkills
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Negotiation
- Works well independently
- Client-oriented
- Lead follow up
- Client management
- Property marketing
- Contract preparation
- Comparative market analysis
- Lender relations
- Excellent communicator
- MLS updating
- Honest and ethical
- Attention to detail
- Problem-solving
- Active FL real estate license
- Florida association of realtors
- Seller representation
- Traditional marketing
- Sales presentations
Timeline
Real Estate Agent
Realty Express
01.2005 - Current
Self Employed
Residential Home Cleaning
03.2000 - Current
Bookkeeping/Payroll/Software Employee Training
Eurosoft
08.1995 - 03.2000
High School Diploma -
Mankato High School
Certification/State License - Real Estate Sales Agent
Gold Coast
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