Cynthia Batty

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Arranged merchandise efficiently at point of sale.
• Helped customers complete purchases, locate items, and join reward programs.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Answered questions about store policies and addressed customer concerns.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Handled cash with high accuracy and took care to check bills for fraud.
• Became proficient in various job functions and filled in during essential times.

• Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
• Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
• Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
• Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
• Utilized problem-solving skills to quickly address and rectify any issues that arose during closing process.

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
• Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
• Maintained cleanliness and organization of workspace, adhering to health and safety standards.

• Led training sessions for new employees, ensuring a smooth onboarding process and maintaining high standards of service.
• Addressed and resolved customer inquiries and complaints.
• Implemented inventory management procedures to reduce waste and maintain appropriate stock levels.
• Enhanced customer satisfaction by ensuring quick responses to inquiries and resolving issues promptly.
• Assigned tasks and responsibilities to each employee on shift.
• Ensured compliance with company policies and procedures, fostering a positive work environment that promoted professionalism and teamwork.
• Trained and mentored new employees to maximize team performance.
• Kept employees operating productively and working on task to meet business and customer needs.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Scheduled staff to establish adequate coverage during peak business hours.
• Located and resolved problems with team production and performance to maintain consistent quality levels.

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Promoted a positive work environment through open communication and constructive feedback.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.

• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Collaborated with team members to complete tasks quickly and increase overall productivity.
• Communicated with floor managers to determine merchandise placement.
• Ensured timely delivery of products by accurately picking orders from storage areas.

• Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
• Managed the issuance and receipt of supplies, ensuring accurate record-keeping and accountability.
• Coordinated transportation logistics for the movement of supplies between units or locations as needed.
• Improved order fulfillment rates by closely monitoring backorders and expediting shipments when necessary.
• Oversaw supply requests, accountability, and receipts.
• Prepared unit and organizational supply documentation.
• Evaluated unit supply requirements and coordinated timely replenishment.
• Maintained records of supply transactions for accuracy and tracking.
• Prepared detailed reports on unit inventory and expenditures to inform senior personnel.
• Supported unit readiness by providing timely and accurate replenishment of supplies, ensuring optimal performance during missions.
• Closely monitored material readiness of high-priority units.
• Utilized forklift or pallet truck to load, unload, transport and store goods.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Processed required paperwork to expedite handling of shipped and received goods.

Same work responsibilities as Sam's Club in Clarksville, TN.

I was transferred to Dumfries, VA due to military transfer while un the Army Reserves.